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  • Writer's pictureICS.AI

ICS.AI are now proud members of the Co-operative Council's Innovation Network

Updated: Jul 29, 2022

ICS.AI are excited to announce that we are now proud members of the Co-operative Councils'​ Innovation Network (CCIN).

Sharing similar values to CCIN, we strongly believe in the values of self-help and self-responsibility, which make up the core values of our AI technology.

Currently already working with two CCIN members (Southampton City Council and Cheshire West & Chester Council), we are committed to helping councils across the UK deliver better public services with our AI led solutions.

How is our AI technology helping Local Government at the moment?

  • Currently answering over 90% of citizen queries at Southampton City Council, is our 2nd Generation Citizen AI Assistant (SOBOT), trained from a dataset of over 90,000 citizen questions, making it the most sophisticated Citizen AI Assistant in the UK.

  • Cheshire West and Chester council's AI Assistant (AIDA) handled a 500% spike in citizen queries over the weekend of the first COVID-19 lock down (March 2020).

If you would like to find out more information surrounding our AI led solutions for Local Governemnt, then please click on any of the links below:

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