‘The NHS almost relies on a degree of slave labour to make it work.’ Imagine there was a solution out there to help increase...

Explore how to augment all channels with AI for the good of your citizens. We've just hit a record – our event discussing AI Channel...

Southampton City Council have long been leaders in their digital transformation journey. They were early movers in realising the long...

At ICS.AI we love what we do and we are proud to be the UK’s fastest growing AI company and Microsoft Gold Partner. We care about what we...

Supporting students is at the forefront of all higher education institutions minds. Durham University have superseded the ordinary...

ICS.AI interview with Gemma Hancox from Telford and Wrekin Council. Find out about their digital transformation journey using AI assistants.

ICS.AI client Durham University nominated for Best Technological or Digital Innovation of the Year in The Higher Education Awards 2021

One year after the country’s first lockdown, we shouldn’t dwell on what we’ve lost but focus on how to do better The chaos of the...

Listen to our exclusive podcast with Microsoft to discover how Omni Channel can help with Digital channel shift, self-service and...

ICS.AI are excited to announce that we are now proud members of the Co-operative Councils'​ Innovation Network (CCIN). Sharing similar...

ICS.AI are thrilled to announce that our article featured in this month’s Digital Bark magazine is now available. In the article, Martin...

ICS.AI are thrilled to announce that we have now been added to the DPS suppliers list. DPS offer simple routes to purchase Artificial...

ICS.AI are excited to announce that our latest AI Assistant went live today on Durham Universities website! Click here to try the AI...

Start your FREE trial today and try out the UK’s top performing Local Government Digital Assistant currently successful answering 90%+ of...

ICS.AI would firstly like to thank iESE for inviting us to their Local Government virtual conference last week, it was great session to...

ICS.AI is committed to improving our practices to combat slavery and human trafficking. We have a zero-tolerance approach to human...

Trends toward citizen digital self-service and remote working have accelerated dramatically because of COVID-19, creating an opportunity...

We are delighted to announce that our ICS.AI cloud solution portfolio of software and services is available, updated and live on G Cloud...

ICS.AI are excited to announce that we have been chosen to become a Charter Member of the Microsoft 365 Content Services Partner Program....

SOBOT, the Southampton City Council 2nd Generation Chatbot has achieved a 90%+ success rate when answering citizens questions Sobot, the...