How Conversational AI Can Streamline the Clearing Process for UK Universities
Drawing on successful parallels from local councils to look at the potential of conversational AI in the context of university clearing.
How Conversational AI Can Streamline the Clearing Process for UK Universities
Overcoming the Challenges of Building a Phone-Based AI Voice Solution: Insights and Best Practices
Derby City Council’s AI-Powered Phone Assistant handles 62K calls, deflecting 43% away from advisors
Transforming Council Interactions with AI: Marketing Guidelines for a Successful AI Assistant Launch
The Power of Branding: Considerations when building an AI Assistant brand for your council
Understanding the Future of AI: An In-Depth Q&A on the EU Artificial Intelligence Act
Embracing Phone AI in Customer Service: Transforming Support and Enhancing User Experience
Enhancing Local Elections with Conversational AI: A Game-Changer for UK Councils
The Evolution of Voice AI: A Brief History and Future Predictions
Empowering Residents with Self-Service Voice Conversational AI: The SMART Phone AI Revolution
Transform student recruitment rates and user experience with SMART, AI powered by ChatGPT
ICS.AI SMART Customer Service powered by ChatGPT triples resident self-service
Conversational AI can help councils and residents in the cost-of-living crisis
Launching SMART; world's first public sector Conversational AI to guarantee human parity performance
SMART Live Chat: How Microsoft Teams and Conversational AI transform student engagement
Invest to save: How Conversational AI can shield the public sector from escalating costs
Is Live Chat Working For You?
How can Conversational AI help Scotland’s understaffed public sector
New College Lanarkshire share how they are transforming student retention with AI
Telford and Wrekin Council add three new services to their call centre, thanks to AI