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Learn with our Latest Blogs, Guides and Events


The Future of AI in the Public Sector – And the Question Everyone Asks Next
ICS.AI CEO Martin Neale shares how AI is transforming UK public services, why the UK leads on adoption, and why AI automates tasks - not jobs.
ICS AI
2 days ago4 min read


Derby’s AI Innovation Referenced in the House of Lords
Derby City Council’s AI innovation was referenced in the House of Lords, highlighting how local government AI is shaping national debate on ethical, inclusive adoption.
ICS AI
2 days ago2 min read


When Council Offices Close for Christmas, Resident Support Does Not
When council offices close over Christmas, residents still needed answers. Last Christmas, always-on AI assistants quietly handled thousands of queries, keeping local services accessible while easing pressure on council staff.
ICS AI
Dec 24, 20253 min read


The Bank of England Is Saying What We Have Been Saying About AI and Jobs
The Governor of the Bank of England has said AI will not cause mass unemployment. This blog explains why the evidence supports that view, how AI reshapes tasks rather than jobs, and why human accountability and governance remain essential to the future of work.
ICS AI
Dec 19, 20254 min read


ICS.AI highlights Scotland as blueprint for next generation AI-powered public services as Renfrewshire wins top council award
ICS.AI highlights Scotland as a blueprint for AI-powered public services after Renfrewshire Council wins top awards following the success of AI assistant Millie.
ICS AI
Dec 16, 20253 min read


ICS.AI Company Day: From AI-Native to AI-Transcendent
ICS.AI company day aligned on our shift from AI-Native to AI-Transcendent through hands-on workshops on automation, agents and productivity.
ICS AI
Dec 8, 20253 min read


AI Transformation in Education: National Cross-Sector Learnings Event
Insights from our AI Transformation in Education event at Derby City Council, where UK institutions explored cross-sector lessons, operational challenges and opportunities for structured AI-enabled change.
ICS AI
Dec 2, 20252 min read


ICS.AI Ranked Number 4 in the TechRound 100: Recognised as One of the Most Transformative Tech Companies of 2025
ICS.AI has been ranked number 4 in the TechRound 100 for 2025, highlighting our leadership in public sector AI transformation through the SMART: Unified AI Platform.
ICS AI
Nov 26, 20253 min read


A Big Week for GovTech: ICS.AI Joins Elite Panel at Houlihan Lokey ONE
ICS.AI attended the Houlihan Lokey ONE Global Conference in London, where CEO Martin Neale joined the “Latest Trends Across European GovTech” panel to discuss AI-driven transformation and the future of public sector innovation.
ICS AI
Nov 21, 20251 min read


LGPN South Shows Once Clear Message: Local Government is Ready for AI Transformation
Local Government Partnership Network South shows councils are moving from AI-curious to AI-transforming, with strong momentum, real examples, and clear next steps.
ICS AI
Nov 19, 20253 min read


Inside ICS.AI: How an AI-Native Culture has Redefined Work
Discover how ICS.AI has transformed into an AI-native organisation - empowering every employee to innovate, experiment, and deliver real impact through AI. Learn how curiosity, connection, and purpose are redefining how we work.
ICS AI
Nov 19, 20254 min read


AI and Human Connection: Reflections from HubSpot Grow Europe 2025
At HubSpot Grow Europe 2025, ICS.AI joined innovators and marketers from across Europe to explore how AI is transforming growth, creativity, and human connection. From Louis Theroux’s call to be “fully present” to discussions on scaling AI safely, the event echoed ICS.AI’s mission: using AI to empower people, protect trust, and enable truly human work through the SMART: Unified AI for ALL Platform.
ICS AI
Nov 14, 20252 min read


ICS.AI Named a Top 25 AI Supplier to UK Government
The latest research by Sky News has revealed the scale of UK Government investment in Artificial Intelligence (AI). The analysis, based on data from 2018 onwards, shows more than £3.35 billion spend on AI-related technologies and services across departments and agencies. The dataset reveals a remarkable British success story among the global giants. ICS.AI has been ranked 23rd overall, securing £18.9 million in public-sector AI contracts . Being recognised within the top
ICS AI
Nov 14, 20252 min read


AI in Higher Education: Beyond Pilots to AI Transformation - The Unified Platform
Universities across the UK have trialled AI, but only a few have turned pilots into measurable change. This article provides insights from ICS.AI’s Higher Education AI Transformation Webinar with Derby City Council, Jisc and Microsoft, showing how a unified platform approach delivers scale, governance and results - illustrated by Derby’s £7.5m identified savings - and outlines practical next steps, including a free SMART: Unified AI for All Test Drive.
ICS AI
Nov 10, 20253 min read


AI Transformation, Collaboration, and the Future of Education: Insights from HEAnet 2025
Insights from HEAnet 2025 in Killarney, where leaders explored AI, collaboration, and innovation shaping the future of education in Ireland.
ICS AI
Nov 6, 20253 min read


Reflecting on the AI Education Summit 2025: A Human-Centred Future for AI in Learning
ICS.AI attended the AI Education Summit 2025 at Windsor Forest Colleges Group, joining over 350 educators and leaders to explore human-centred AI in education. Key discussions focused on Assessment and Agentic AI, with insights from UK Government, Jisc, and leading education technology partners on building ethical, scalable AI solutions that enhance learning while maintaining trust and human connection.
ICS AI
Oct 27, 20253 min read


ICS.AI Win AI Excellence in Innovation Award at the South Coast Tech & Innovation Awards 2025
ICS.AI proudly took home the AI Excellence in Innovation Award at the South Coast Tech & Innovation Awards 2025, recognising its proven success in helping local councils unlock scalable, cost-saving AI solutions. The event celebrated the South Coast’s fast-growing tech ecosystem, showcasing the region’s thriving innovation, collaboration, and momentum in the UK’s digital economy.
ICS AI
Oct 23, 20253 min read


GITEX Global 2025: AI for All - Insights, Innovation, and Global Momentum
ICS.AI shares insights from GITEX Global 2025 - exploring sovereign AI, global collaboration, and how UK public sector AI leads the world in performance and impact.
ICS AI
Oct 22, 20254 min read


ICS.AI offers proven £5M savings guarantee to universities grappling with unprecedented funding crisis
ICS.AI extends its proven AI transformation programme to UK universities, offering a £5M savings guarantee amid the £1.4B sector funding shortfall.
ICS AI
Oct 20, 20253 min read


ICS.AI and Derby City Council Win Highly Commended at the 2025 National AI Awards
ICS.AI and Derby City Council win Highly Commended Award for Government and Public Sector at the 2025 National AI Awards for their comprehensive public sector AI transformation programme.
ICS AI
Oct 17, 20252 min read
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