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SMART: Channels
AI-POWERED SINGLE DIGITAL FRONT DOOR ACROSS COMMUNICATION CHANNELS
Accessibility and efficiency define the quality of public services. Our SMART: Copilots are available across multiple communication channels, ensuring that whether it's through phone, chat, live chat, email, or social media, your users are provided with consistent, 24-hour AI support.
By integrating AI into every interaction and addressing enquiries at the digital front door, SMART: Copilots not only enhance the user experience but also significantly reduce contact volumes, empowering your teams to focus on more complex and impactful tasks.
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