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SMART Copilot

SMART COPILOT

The SMART AI Copilot platform delivers advanced generative AI capabilities tailored for public services like local government and education. Our SMART Copilots, powered by the latest in AI technology, are designed to seamlessly integrate with the Microsoft Copilot ecosystem, offering specialised assistance that’s deeply aligned with the unique needs of public service organisations.

Built on sophisticated organisational language models (OLM), these Copilots excel in delivering localised content and governance solutions, ensuring an unparalleled level of conversational AI. With our Patent Pending technology, SMART Copilots boast a first-time query response success rate of over 92%, significantly surpassing the 84% benchmark set by human agents.

Embrace the future of public service engagement with SMART AI Copilots - where advanced AI meets the specific demands of your community for efficiency and personalised interaction.

HOW WE ACHIEVE HUMAN PARITY

SMART AI Pillars

EXPLORE SMART COPILOT

AI Organisational Language Model

ORGANISATIONAL LANGUAGE MODEL

Experience precision, efficiency, and seamless integration as our OLM understands and generates language specific to your industry or organisation's unique needs.

USER EXPERIENCE

SMART Copilots redefine user experiences, offering tailored support and advanced automation for seamless interactions in education, government, and customer service.

AI Platform User Experience
SMART Mesh AI learning

SMART: MESH

SMART: Mesh enables collaborative learning from a network of Copilots. Gain continuous updates, anomaly detection, and performance optimisation for enhanced learning and improved AI performance.

Explore Channels

Explore Channels

Provide an always-on, 24/7 digital front door across multiple contact channels - website, phone, email, social and live chat

Explore Copilot for Education

Explore Copilot for Education

Browse our SMART Copilot Suite for Education - enhancing the experience for educators and students

Explore Copilot for LRG

Explore Copilot for LRG

Browse our SMART Copilot Suite for Local Government - enhancing user experience and operational efficiency

WHO WE WORK WITH

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