Upcoming Webinar: Enhancing Live Chat with MS Teams and AI to transform customer metrics

Artificial Intelligence for Citizen Self-Service

AI will have a significant impact on Local Government and Citizens. Despite its potential, many local authorities struggle to understand how AI can help them and their residents. Join us on this on-demand webinar to see practical AI use cases in action and a discussion on the implications of AI.

Deliver COVID-19
Citizen support with AI

Join us for a demonstration on how the Public COVID-19 AI Assistant (currently live at Cheshire West & Chester council) has helped the council deal with a 500% increase in COVID-19 related questions from the public.

Deliver trusted Brexit Advice & Local Government Services with AI

Watch our on-demand webinar to discover how the Citizen Services Assistant can support your citizens in self-serving both Brexit advice & local government services. See how the AI assistant can support your citizens with answering various queries such as reporting graffiti, reporting potholes & much more.

Transform any organisation with AI Transformation

Whether its Central or Local Government, Universities, or the Police Force, we can heighten your organisations understanding of citizen, student, or employee issues significantly through AI integration.

AI Transformation for
Local Government 

Join us on this on-demand webinar to discover how AI can significantly transform your Local Government into a constantly learning, self-aware, and proactive organisation.

Provide Citizens & Employees
with trusted COVID-19 Advice 

Join ICS.AI for a demonstration on how our AI Assistant together with Microsoft Teams can support the shift to remote online Citizen, Patient, Student self-service.

Shift to Remote Working with AI

Join us to discover how Artificial Intelligence can assist your Citizens and Employees during the COVID-19 outbreak and how AI can help your employees with remote working.

Supporting the Remote Worker with Artificial Intelligence

Watch our on-demand webinar to see how the Remote Working AI Assistant provides members of your team with 24/7 support, featuring numerous skills that help with MS Teams adoption and automation, Virtual HR, Virtual IT Support, and
COVID-19 related information.

Learn how Southampton City Council’s Citizen Assistant is answering 90% of Citizen queries using Omni Channel AI technology

Hear from Southampton City Council in our exclusive on-demand event and learn how the 2nd Generation AI Citizen Assistant is able to answer 90% of Citizen queries using Omni Channel AI technology. Hear from our exclusive speaker - James Marshall, Head of Customer and Communications at Southampton City Council.

Understanding digital citizen engagement with AI and avoiding the pitfalls

Coronavirus has accelerated the use of digital technologies with citizens becoming reliant on digital engagement as rapidly as employees have switched to remote working.

This has led to nearly 25% of authorities planning to digitise citizen engagement with AI assistants within the next 12 months.   
In order to help local authorities deal with the significant challenge of how to achieve digital citizen engagement with new, complex, and rapidly changing AI technology, we have produced a digital citizen engagement study which will be explored in detail with the help of demo's in our understanding digital citizen engagement webinar. 

Discover how the new Generation Bots can help with digital citizen engagement

A recent survey demonstrated 25% of UK council’s plan to use AI powered citizen assistants to drive digital engagement. Such technology has the potential to make annual cost savings of >£1m as well as improving services by offering 24/7 access and facilitating the new normal of remote engagement using tools such as video, live chat, voice and AI Assistants.

Watch our on-demand joint webinar with Microsoft to see us demonstrate our AI Omni-channel Citizen Engagement platform. This is powered by Microsoft’s AI combining state of the art natural language processing with detailed pre-built knowledge bases and engineered to work seamlessly with Microsoft Teams.

Hear the experiences of Cheshire West and Chester Council and CIPFA C.Co LIVE

Discover how you can reshape your council services to support you through the rise in online delivery.

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More personalised services and faster connections – hear from Cheshire west and Chester Council directly about how digitally reshaping their services has benefited them.

Listen to our FREE webinar to find out how upgrading your council services to include AI will improve your services.

Don’t wait, your organisation could lead the AI Transformation in the Public Sector

Have you heard about the new Microsoft Welsh Text to Speech AI cognitive service?

Learn about this and other exciting AI solutions in our free on-demand webinar for the Welsh Public Sector.

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During the Webinar, Microsoft and ICS.AI will demonstrate how AI can revolutionise public services.

Don’t wait, your organisation could lead the AI Transformation in the Public Sector.

Transform your NHS Trust with our AI Healthcare Platform

In this exclusive webinar ICS.AI and Microsoft discuss how our AI Healthcare platform can make a difference in front line Healthcare and hospital administration. Join us to see how our platform can provide your clinical staff with instant access to learning resources, equipment, beds, medicine & theatre availability in real time.

Revolutionise your NHS Trust with AI

Join us on this on-demand webinar to discover the practical ways AI can streamline the provision of healthcare in NHS Trusts. See how our AI technology can revolutionise your NHS departments processes & much more.

Provide Citizens & Employees
with trusted COVID-19 Advice 

Join ICS.AI for a demonstration on how our AI Assistant together with Microsoft Teams can support the shift to remote online Citizen, Patient, Student self-service.

Shift to Remote Working with AI

Join us to discover how Artificial Intelligence can assist your Citizens and Employees during the COVID-19 outbreak and how AI can help your employees with remote working.

Transform any organisation with AI Transformation

Whether its Central or Local Government, Universities, or the Police force, we can heighten your organisations understanding of citizen, student, or employee issues significantly through AI integration.

Supporting the Remote Worker with Artificial Intelligence

Watch our on-demand webinar to see how the Remote Working AI Assistant provides members of your team with 24/7 support, featuring numerous skills that help with MS Teams adoption and automation, Virtual HR, Virtual IT Support, and
COVID-19 related information.

Transform your Student Experience with AI

Join us on this on demand webinar to discover how Artificial Intelligence can improve the Student Experience, attract students, improve NSS scores, drive student outcomes, and connect with students in lifelong relationships.

Shift to
Remote working with AI

Join us to discover how Artificial Intelligence can assist your Citizens and Employees during the COVID-19 outbreak and how AI can help your employees with remote working.

Provide Citizens & Employees
with trusted COVID-19 Advice 

Join ICS.AI for a demonstration on how our AI Assistant together with Microsoft Teams can support the shift to remote online Citizen, Patient, Student self-service.

Transform any organisation with AI Transformation

Whether its Central or Local Government, Universities, or the Police force, we can heighten your organisations understanding of citizen, student, or employee issues significantly through AI integration.

Supporting the Remote Worker with Artificial Intelligence

Watch our on-demand webinar to see how the Remote Working AI Assistant provides members of your team with 24/7 support, featuring numerous skills that help with MS Teams adoption and automation, Virtual HR, Virtual IT Support, and
COVID-19 related information.

Support Students 24/7 with Hybrid Learning, any time,any place,on any device

Join us on this exclusive on-demand webinar to discover how our AI Hybrid Learning Platform together with Dr Kellermann's QBot and MS Teams can provide students with 24/7 on-demand support- no matter the place, time or device. During this seminar you will hear from our exclusive speakers:
 

• Dominic Williamson, Microsoft

• Tony Green, Nottingham Trent University

• Holger Imbery, NTT

Discover how to offer students a seamless learning experience with the help of AI 

Looking to provide more in tune support services for your students?

Listen to our on-demand webinar with Durham University where you will hear first-hand from from our exclusive speakers,
Dr Crispin Bloomfield, Durham University and Justin Walton, Microsoft. 

Download and watch our webinar with Durham University to hear first-hand how our student assistant has benefited them and how we can do the same for you. It covers all you need to know in just
90-minutes.

Deliver COVID-19 Citizen support with AI

Join us for a demonstration on how the Public COVID-19 AI Assistant
(currently live at Cheshire West & Chester council) has helped the council deal with a 500% increase in COVID-19 related questions from the public.

Provide Citizens & Employees
with trusted COVID-19 Advice 

Join ICS.AI for a demonstration on how our AI Assistant together with Microsoft Teams can support the shift to remote online Citizen, Patient, Student self-service.

Shift to Remote Working with AI

Join us to discover how Artificial Intelligence can assist your Citizens and Employees during the COVID-19 outbreak and how AI can help your employees with remote working.

Transform any organisation with AI Transformation

Whether its Central or Local Government, Universities, or the Police force, we can heighten your organisations understanding of citizen, student, or employee issues significantly through AI integration.

Supporting the Remote Worker with Artificial Intelligence

Watch our on-demand webinar to see how the Remote Working AI Assistant provides members of your team with 24/7 support, featuring numerous skills that help with MS Teams adoption and automation, Virtual HR, Virtual IT Support, and COVID-19 related information.

Transform your Police force
with AI Transformation

Join us to understand how AI Transformation can transform your Police force into a constantly learning, self-aware, and proactive organisation.

Provide Citizens & Employees
with trusted COVID-19 Advice 

Join ICS.AI for a demonstration on how our AI Assistant together with Microsoft Teams can support the shift to remote online Citizen, Patient, Student self-service.

Shift to Remote Working with AI

Join us to discover how Artificial Intelligence can assist your Citizens and Employees during the COVID-19 outbreak and how AI can help your employees with remote working.

Transform any organisation with AI Transformation

Whether its Central or Local Government, Universities, or the Police force, we can heighten your organisations understanding of citizen, student, or employee issues significantly through AI integration.

Supporting the Remote Worker with Artificial Intelligence

Watch our on-demand webinar to see how the Remote Working AI Assistant provides members of your team with 24/7 support, featuring numerous skills that help with MS Teams adoption and automation, Virtual HR, Virtual IT Support, and
COVID-19 related information.

AI Transformation for
Central Government

Discover how AI Transformation can reduce and improve outcomes for your Digital Transformation program and much more in our on-demand event.

Transform any organisation with AI Transformation

Whether its Central or Local Government, Universities, or the Police force, we can heighten your organisations understanding of citizen, student, or employee issues significantly through AI integration.

Deliver COVID-19
Citizen support with AI

Join us for a demonstration on how the Public COVID-19 AI Assistant
(currently live at Cheshire West & Chester council) has helped the council deal with a 500% increase in COVID-19 related questions from the public.

Shift to Remote Working 
with AI

Join us to discover how Artificial Intelligence can assist your Citizens and Employees during the COVID-19 outbreak and how AI can help your employees with remote working.

Supporting the Remote Worker with Artificial Intelligence

Watch our on-demand webinar to see how the Remote Working AI Assistant provides members of your team with 24/7 support, featuring numerous skills that help with MS Teams adoption and automation, Virtual HR, Virtual IT Support, and COVID-19 related information.

Discover how the Public is
using AI to accelerate their
Digital Transformation

Join us in this exclusive on-demand session and discover how other Public Sector organisations are using AI to accelerate their digital transformations.
In this session, we demonstrate how organisations can accelerate and benefit from the experiences learnt by a number of councils, universities and agencies to your own digital transformation journey. 

Transform any organisation with AI Transformation

Whether its Central or Local Government, Universities, or the Police force, we can heighten your organisations understanding of citizen, student, or employee issues significantly through AI integration.

Provide Citizens & Employees
with trusted COVID-19 Advice 

Join ICS.AI for a demonstration on how our AI Assistant together with Microsoft Teams can support the shift to remote online Citizen, Patient, Student self-service.

Shift to Remote Working 
with AI

Join us to discover how Artificial Intelligence can assist your Citizens and Employees during the COVID-19 outbreak and how AI can help your employees with remote working.

Supporting the Remote Worker with Artificial Intelligence

Watch our on-demand webinar to see how the Remote Working AI Assistant provides members of your team with 24/7 support, featuring numerous skills that help with MS Teams adoption and automation, Virtual HR, Virtual IT Support, and
COVID-19 related information.