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Generative AI is Transforming Public Services

GENERATIVE AI WILL TRANSFORM YOUR ORGANISATION

​Over the next five years, generative AI will profoundly transform our world, reshaping industries, economies, and daily life. At ICS.AI, we’re leading this revolution in public services, where our SMART generative AI technology promises unprecedented improvements in efficiency, accessibility, and personalisation.

This journey with us marks the beginning of a new era in public service delivery, where innovation meets the needs of every community member, setting a global standard for excellence and impact. Join us to be at the forefront of this transformative wave.

Human Parity Performance

YOUR AI TRANSFORMATION IS OUR MISSION

With ICS.AI, your journey to becoming an AI-first organisation starts here. Our SMART platform, coupled with bespoke AI transformation services, propels you from your current status to the forefront of innovation, all at a pace that fits your organisations rhythm. We’re dedicated to facilitating a smooth evolution, ensuring you harness the full potential of AI to redefine excellence in your field.

DISCOVER THE SMART COPILOT PLATFORM

SMART AI Copilot Platform Summary

SMART: AI SUCCESS

We are experts in public sector AI transformation. The numbers speak for themselves.

AI Interactions

YEARLY AI INTERACTIONS

1M+

Annually, our SMART AI Platform processes over 1M interactions, showcasing our extensive reach and robust capability.

SMART AI Users

UNIQUE USERS

500K

With more than 500,000 unique users, our SMART AI Platform demonstrates widespread adoption and user trust.

SMART AI Success

SUCCESS

94%

Boasting a 97% success rate, our AI Assistants consistently deliver at or above human parity performance, ensuring quality and reliability.

SMART AI Awards

AWARDS

4

Our solutions have contributed to 4 prestigious awards, reflecting our industry-leading innovation and excellence.

Pre-trained AI

PRE TRAINED TOPICS

4,500

Ready from day one, our solutions are pre-trained on over 4,500 sector-specific topics, offering unparalleled depth and breadth.

SMART AI Copilot

COPILOTS AVAILABLE

12

Our diverse SMART Copilot Suite includes 12 use case-driven Copilots, each expertly designed to guide users towards achieving their goals.

AI Patent Pending

PATENTS

3

We have 3 patents pending, demonstrating our commitment to pioneering technology and leadership in AI transformation.

SMART AI Customer Satisfaction

CUSTOMER SATISFACTION

92%

Demonstrating our dedication to excellence, our clients report high satisfaction, reflecting our commitment to delivering impactful AI solutions.

DERBY CITY COUNCIL - AI TRANSFORMATION IN ACTION

AWARD WINNING SOLUTIONS

Our solutions have won a number of prestigious awards

LATEST NEWS

Find out more about our solutions in our latest media coverage

Tech Market View

Discover how Artificial Intelligence helps the
public sector

Pressat

Derby City Council’s AI Phone Assistance handles 62,000 calls in 2 months

Digital Bark

Resident engagement and AI - an AI transformation journey

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