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Generative AI is Transforming Public Services

GENERATIVE AI WILL TRANSFORM YOUR ORGANISATION

​Over the next five years, generative AI will profoundly transform our world, reshaping industries, economies, and daily life. At ICS.AI, we’re leading this revolution in public services, where our SMART: generative AI technology promises unprecedented improvements in efficiency, accessibility, and personalisation.

This journey with us marks the beginning of a new era in public service delivery, where innovation meets the needs of every community member, setting a global standard for excellence and impact. Join us to be at the forefront of this transformative wave.

YOUR AI TRANSFORMATION IS OUR MISSION

With ICS.AI, your journey to becoming an AI-first organisation starts here. Our SMART: platform, coupled with bespoke AI transformation services, propels you from your current status to the forefront of innovation, all at a pace that fits your organisations rhythm. We’re dedicated to facilitating a smooth evolution, ensuring you harness the full potential of AI to redefine excellence in your field.

DISCOVER THE SMART: COPILOT PLATFORM

SMART: AI SUCCESS

We are experts in public sector AI transformation. The numbers speak for themselves.

YEARLY AI INTERACTIONS

1.2M+

Annually, our SMART: AI Platform processes over 1.2M interactions, showcasing our extensive reach and robust capability.

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UNIQUE USERS

600K

With more than 600,000 unique users, our SMART: AI Platform demonstrates widespread adoption and user trust.

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SUCCESS

95%

Boasting a 95% success rate, our AI Assistants consistently deliver at or above human parity performance, ensuring quality and reliability.

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AWARDS

4

Our solutions have contributed to 4 prestigious awards, reflecting our industry-leading innovation and excellence.

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PRE TRAINED TOPICS

4,500

Ready from day one, our solutions are pre-trained on over 4,500 sector-specific topics, offering unparalleled depth and breadth.

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COPILOTS AVAILABLE

12

Our diverse SMART: Copilot Suite includes 12 use case-driven Copilots, each expertly designed to guide users towards achieving their goals.

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PATENTS

3

We have 3 patents pending, demonstrating our commitment to pioneering technology and leadership in AI transformation.

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CUSTOMER SATISFACTION

93%

Demonstrating our dedication to excellence, our clients report high satisfaction, reflecting our commitment to delivering impactful AI solutions.

DERBY CITY COUNCIL - AI TRANSFORMATION IN ACTION

AWARD WINNING SOLUTIONS

Our solutions have won a number of prestigious awards

LATEST NEWS

Find out more about our solutions in our latest media coverage

ICS.AI aims for £5 million in savings per council with new AI platform

ICS.AI launches SMART: Staff Copilot, projecting £5 million savings per council with unified AI platform

Hillingdon Council to employ AI assistant in resident services

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