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ICS.AI joins Cheshire East Council Staff Day at Tatton Park
ICS.AI joined Cheshire East Council’s staff event at Tatton Park to demonstrate CoCo, the council’s Staff Copilot, and engage directly with employees about the next phase of the organisation’s AI transformation programme supporting staff productivity and service delivery.
ICS AI
15 hours ago2 min read


AI Transcendent University - A Practical Framework for AI Transformation in Higher Education
Explore the AI Transcendent University framework - a practical roadmap for universities to deliver workforce-ready graduates, operational efficiency, and new revenue through AI transformation.
ICS AI
2 days ago2 min read


Derby City Council’s AI innovation wins two national awards
Derby City Council wins iESE Public Sector Transformation Awards for its pioneering AI programme with ICS.AI, identifying £12m in savings and improving services.
ICS AI
6 days ago2 min read


ICS.AI Named in the Financial Times FT1000 – Europe’s Fastest Growing Companies 2026
ICS.AI has been recognised in the FT 1000 2026 as one of Europe’s fastest growing companies, reflecting scalable, outcome-driven AI transformation.
ICS AI
Mar 41 min read


Britons back AI to enhance accessibility and speed in public services
ICS.AI research reveals strong UK public support for AI to improve accessibility and speed in public services, with trust and regulation a top priority.
ICS AI
Mar 42 min read


From the Front Row at Microsoft AI Tour London: What Frontier AI Looks Like Right Now
Insights from Microsoft AI Tour London, including Satya Nadella’s frontier company vision, agentic AI, data foundations, sovereignty and what it means for UK public sector organisations scaling AI beyond pilots.
ICS AI
Feb 254 min read


ICS.AI commissions landmark UK dialects study with the University of Sheffield to strengthen ethical, inclusive AI in public services
ICS.AI has commissioned a landmark study with the University of Sheffield to improve how public sector AI understands UK accents and dialects, setting a new standard for ethical, inclusive conversational AI.
ICS AI
Feb 243 min read


Podcast: From AI ambition to £12m in bankable savings - inside the Derby City Council journey
How do you turn AI potential into multi-million bankable savings? That was the central question explored in a recent Tech Market View podcast with CEO's from Derby City Council and ICS.AI.
ICS AI
Feb 233 min read


King’s College London and ICS.AI collaborate to deliver safe, personalised AI in higher education
King’s College London piloted a university-approved AI copilot to support learning, protect academic integrity, and build student confidence.
ICS AI
Feb 193 min read


UK employees want AI at work, but insist humans remain accountable for decisions
New national survey of 2,000 UK employees reveals strong support for AI at work – but clear expectations for human oversight, accountability and readiness. Download the full ICS.AI report.
ICS AI
Feb 123 min read


Derby City Council finalists at the iESE Public Sector Transformation Awards 2026
Derby City Council have been named finalists at the iESE Public Sector Transformation Awards 2026 in the "AI in Public Services" category, for leading the AI revolution in local government.
ICS AI
Feb 102 min read


AI-Curious or AI-Native? Mapping the UK’s AI Journey
A national survey of 2,000 UK employees reveals how AI is already used at work and in public services, where trust still matters most, and why organisations must move from AI pilots to responsible, AI-native operation.
ICS AI
Feb 103 min read


AI: Friend or Foe? Leading with Purpose at Solace East Midlands Symposium
Real-world evidence of how generative AI is delivering measurable benefits for local government - reducing call volumes, improving customer satisfaction, and unlocking significant operational efficiencies at scale.
ICS AI
Feb 93 min read


From local roots to national scale: expanding across 7 public sectors
We've expanded from Local Government to 7 UK public sectors with 319 G-Cloud 15 listings. Discover our SMART AI platform for councils, NHS, education and more.
ICS AI
Jan 302 min read


Award-Winning AI at the Front Door: How Renfrewshire Council Transformed Customer Services
How Renfrewshire Council used AI at the front door to transform customer services, improve satisfaction and deliver award-winning results. Insights from our recent webinar.
ICS AI
Jan 305 min read


Bristol City Council launches Briz: a new 24/7 digital assistant for residents
Bristol City Council is now live with Briz, a new 24/7 digital assistant supporting residents by phone and online, while ensuring urgent and complex enquiries reach human advisors.
ICS AI
Jan 233 min read


BETT 2026 Day One: From AI Hype to Human Impact in Education
Day One at BETT 2026 shows how education is moving beyond AI hype towards ethical, inclusive, human-led use of AI in classrooms and schools.
ICS AI
Jan 213 min read


ICS.AI ends “Pilot Purgatory” with UK’s first guaranteed-savings AI Operating Model
ICS.AI launches the UK’s first AI operating model with guaranteed savings as Derby City Council identifies £12m in benefits from AI transformation.
ICS AI
Jan 212 min read


Derby City Council’s AI Transformation Recognised on ITV — The Blueprint Behind the Results
Derby City Council featured on ITV News for its AI transformation, reporting £12 million in impact through demand management and a human-in-the-loop operating model.
ICS AI
Jan 203 min read


White Paper: Local Government AI Transformation - From Strategy to Value
AI adoption is widespread in local government, but value remains uneven. This white paper explains how to move from pilots to measurable, governed AI outcomes.
ICS AI
Jan 174 min read
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