
ICS.AI SMART Customer Service powered by ChatGPT triples resident self-service
The importance of self-service to local government Council customer services have struggled to achieve a high proportion of self-service...
ICS.AI SMART Customer Service powered by ChatGPT triples resident self-service
SMART Live Chat: How Microsoft Teams and Conversational AI transform student engagement
Invest to save: How Conversational AI can shield the public sector from escalating costs
Telford and Wrekin Council add three new services to their call centre, thanks to AI
AI Assistant discovers 45% of prospective student queries come out of hours
The algorithmic tool freeing ICO's resources
Work in Tech – lessons from the ICS.AI Team
Team building in Tech - ICS.AI Company Day
5 things you need to know before investing in an AI product
With AI and Machine Learning, more college students can finish their training
Launching the UK's first Human Parity SMART AI Language Model for Universities
Public Sector - the largest consumer of AI?
Using AI in IT Support for Higher Education with Dr Cris Bloomfield, Architect at Microsoft
Can AI achieve human parity? And why do so many chatbots fail?
Is AI the final step to CHANNEL SHIFT for local councils?
Artificial Intelligence: The new way to be the leaders in innovation for the Public Sector
More than half of UK's councils cannot be wrong - learn to serve more people with less
James Marshall shares how Southampton City Council have achieved true AI channel shift
ICS.AI paving the way for AI success in the public sector
Durham University: The Journey to Holly