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About Us

We are one of the UK's fastest-growing AI companies

To be great at something, you need to love what you do. We live and work by this rule.

ICS.AI About Us Story

OUR STORY

Welcome to the forefront of conversational AI in the UK, where we empower the pillars of society – Local Government, Education, and Health – through innovative technology. Since our inception in 2019, ICS.AI has been at the vanguard, revolutionising public services with our proprietary, award-winning SMART technology platform.

As early adopters and founding members of the Microsoft AI Inner Circle Partner program, we're not just building AI; we're shaping the future of digital governance.

ICS.AI Values

OUR VALUES

We believe AI isn't just about technology; it's about people making a positive impact. Our founding principle, "Transforming lives through AI," drives us to partner with sectors that prioritise the well-being of others. Our commitment to ethical AI is unwavering. We're dedicated to creating hybrid solutions where human insight and AI efficiency unite, enhancing the lives of those who use our services.

ICS.AI Team

OUR PEOPLE

Our strength lies in our diversity. The ICS.AI team is a tapestry of talent, united by a shared passion for ethical AI. We celebrate the unique perspectives each member brings, fostering innovation that resonates with the communities we serve. Join us in our journey towards a smarter, more compassionate world powered by AI.

SMART: AI SUCCESS

We are experts in public sector AI transformation. The numbers speak for themselves.

SMART AI Interactions

YEARLY AI INTERACTIONS

1M+

Annually, our SMART AI Platform processes over 1M interactions, showcasing our extensive reach and robust capability.

SMART AI Users

UNIQUE USERS

500K

With more than 500,000 unique users, our SMART AI Platform demonstrates widespread adoption and user trust.

SMART AI Success

SUCCESS

94%

Boasting a 97% success rate, our AI Assistants consistently deliver at or above human parity performance, ensuring quality and reliability.

SMART AI Awards

AWARDS

4

Our solutions have contributed to 4 prestigious awards, reflecting our industry-leading innovation and excellence.

SMART AI Pre-trained Language Model

PRE TRAINED TOPICS

4,500

Ready from day one, our solutions are pre-trained on over 4,500 sector-specific topics, offering unparalleled depth and breadth.

SMART AI Copilot

COPILOTS AVAILABLE

12

Our diverse SMART Copilot Suite includes 12 use case-driven Copilots, each expertly designed to guide users towards achieving their goals.

SMART AI Patent Pending

PATENTS

3

We have 3 patents pending, demonstrating our commitment to pioneering technology and leadership in AI transformation.

SMART AI Customer Satisfaction

CUSTOMER SATISFACTION

92%

Demonstrating our dedication to excellence, our clients report high satisfaction, reflecting our commitment to delivering impactful AI solutions.

AWARD WINNING SOLUTIONS

Our solutions have won a number of prestigious awards

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