OUR STORY
Welcome to the forefront of conversational AI in the UK, where we empower the pillars of society – Local Government, Education, and Health – through innovative technology. Since our inception in 2018, ICS.AI has been at the vanguard, revolutionising public services with our proprietary, award-winning SMART: technology platform.
As early adopters and founding members of the Microsoft AI Inner Circle Partner programme, we're not just building AI; we're shaping the future of digital governance.
.jpg)
OUR VALUES
We believe AI isn't just about technology; it's about people making a positive impact. Our founding principle, "Transforming lives through AI," drives us to partner with sectors that prioritise the well-being of others. Our commitment to ethical AI is unwavering. We're dedicated to creating hybrid solutions where human insight and AI efficiency unite, enhancing the lives of those who use our services.
OUR PEOPLE
Our strength lies in our diversity. The ICS.AI team is a tapestry of talent, united by a shared passion for ethical AI. We celebrate the unique perspectives each member brings, fostering innovation that resonates with the communities we serve. Join us in our journey towards a smarter, more compassionate world powered by AI.
.png)
11M+
AI INTERACTIONS
Our SMART: AI Platform processes over 11M interactions, showcasing our extensive reach and robust capability.
600K
UNIQUE USERS
With more than 600,000 unique users, our SMART: AI Platform demonstrates widespread adoption and user trust.
95%
SUCCESS
Boasting a 95% success rate, our AI Assistants consistently deliver at or above human parity performance, ensuring quality and reliability.
14
AWARDS
Our solutions have contributed to 14 prestigious awards, reflecting our industry-leading innovation and excellence.
4,500+
PRE TRAINED TOPICS
Ready from day one, our solutions are pre-trained on over 4,500 sector-specific topics, offering unparalleled depth and breadth.
12
COPILOTS AVAILABLE
Our diverse SMART: Copilot Suite includes 12 use case-driven Copilots, each expertly designed to guide users towards achieving their goals.
3
PATENTS
We have 3 patents pending, demonstrating our commitment to pioneering technology and leadership in AI transformation.
93%
CUSTOMER SATISFACTION
Demonstrating our dedication to excellence, our clients report high satisfaction, reflecting our commitment to delivering impactful AI solutions.
SMART: AI SUCCESS
We are experts in public sector AI transformation. The numbers speak for themselves.
AWARD WINNING SOLUTIONS
Our solutions have won a number of prestigious awards
