AI Transformation for Health
REVOLUTIONISING HEALTHCARE WITH GENERATIVE AI: PERSONALISING CARE AND OPTIMISING
The healthcare sector is navigating increasing demands for patient care amidst operational complexities. In this challenging environment, Generative AI is emerging as a transformative tool, reshaping healthcare delivery and administration into a more personalised, efficient, and responsive system. This shift enables healthcare providers to embrace a more patient-centred approach, vital in today's healthcare landscape, and allows medical staff to allocate more time to complex cases.
Generative AI streamlines handling patient data and refining treatment plans, reducing waiting times and elevating care quality. Its greatest impact is in enhancing patient engagement, especially in remote areas, ensuring inclusivity and timely care through AI-powered applications. AI assistants support patients 24/7, from appointment scheduling to medication adherence, improving disease management and compliance.
In social care, Generative AI's ability to customise care plans and interventions is particularly impactful, providing targeted support to vulnerable populations. While administratively, it revolutionises tasks like record management, enhancing operational efficiency. This shift towards Generative AI in healthcare signifies a move to more effective, accessible services, empowering providers to meet the evolving healthcare challenges.
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Powered by advanced generative AI technology, our SMART: Copilots represent a sophisticated level of conversational AI. These specialised assistants are designed to cater to distinct business sectors and user groups, such as residents, ensuring compatibility and interoperability with Microsoft Copilot for seamless integration.
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A single digital front door across all of your contact channels. Our SMART: solution runs across a variety of channels, including SMART: Phone, SMART: Chat, SMART: Live Chat, SMART: Email and SMART: Social, providing your users with 24hr AI support.