Celebrating Innovation and Leadership: Martin Neale Nominated for Public Sector Entrepreneur at the Enterprise Awards

Derby City Council and ICS.AI Shine at LGC Awards with Pioneering AI Initiative

ICS.AI and Derby City Council: Pioneering Innovation at the LGC Awards

Empowering Educators in the AI Era with the SMART AI Copilot Suite

Embracing AI in Education: Lessons from Coleg y Cymoedd's Evaluation Journey

Celebrating One Year of ChatGPT: Transforming the UK's Public Sector with Generative AI

Coleg y Cymoedd go-live with SMART AI Assistance to revolutionise student experience

Lessons from the Floods: Advancing Disaster Response with AI in Derby

Transforming public sector communication with phone-based voice AI

Telford & Wrekin Council Wins Prestigious APSE Award with AI assistant “Ask Tom”

Derby City Council’s AI-Powered Phone Assistant handles 62K calls, deflecting 43% away from advisors

Understanding the Future of AI: An In-Depth Q&A on the EU Artificial Intelligence Act

ICS.AI SMART Customer Service powered by ChatGPT triples resident self-service

Launching SMART; world's first public sector Conversational AI to guarantee human parity performance

SMART Live Chat: How Microsoft Teams and Conversational AI transform student engagement

Invest to save: How Conversational AI can shield the public sector from escalating costs

Telford and Wrekin Council add three new services to their call centre, thanks to AI

AI Assistant discovers 45% of prospective student queries come out of hours

The algorithmic tool freeing ICO's resources

Work in Tech – lessons from the ICS.AI Team