Conversational AI built specifically for the public sector can deflect queries and support interactions with extremely high accuracy...

We are excited to announce that Telford and Wrekin Council, the local authority of the year (MJ Awards 2022), are now able to provide...

Deploying AI at critical parts of the student journey with Durham University Durham is using Conversational AI to redesign their...

The ICO talked to Government Transformation recently about their digital transformation strategy, their success with AI and the part...

What makes a start-up successful? It’s always the people. People behind the technology, the processes and the relationships make it all...

With teams going hybrid, it's even more important to stop and connect. After our action-packed Company Day, we're ready and set to...

Our team had a blast at the UCISA Deliberately Digital event last week! We believe that as a member-led professional body for digital...

Basingstoke & Deane, ICS.AI's local council, go live with their SMART AI web assistant. It provides 24/7 support to upwards of 180k people.

Launching our 'human parity’ SMART AI Language Model for Universities, supporting over 835 student topics and 12,500 student questions

Long term customer Telford and Wrekin Council have recently shared the long term strategic outcomes of working with us. The Council...

What an amazing night we've had during #EnterpriseAwards dinner in Goldsmith’s Hall this Wednesday! More than 3 years after the pandemic...

As market leaders for conversational AI solutions to the UK's public sector, we're pleased to announce we've just provided Lewes and...

Selecting the best of UK's Technology Entrepreneurs How does it feel to be nominated for an Oscar? Here, at ICS.AI, we already know…...

We explore how to augment all channels with AI for the good of the citizens We've just hit a record – our event discussing AI Channel...

At ICS.AI we love what we do and we are proud to be the UK’s fastest growing AI company and Microsoft Gold Partner. We care about what we...

Read how Durham University supported their student recruitment team with an ethical AI assistant, Holly, available 24/7 built byICS.AI

One year after the country’s first lockdown, we shouldn’t dwell on what we’ve lost but focus on how to do better The chaos of the...

Listen to our exclusive podcast with Microsoft to discover how Omni Channel can help with Digital channel shift, self-service and...

ICS.AI are excited to announce that we are now proud members of the Co-operative Councils'​ Innovation Network (CCIN). Sharing similar...

ICS.AI are thrilled to announce that our article featured in this month’s Digital Bark magazine is now available. In the article, Martin...