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Double Recognition: ICS.AI Named Technology Advancement Finalist
Double recognition for ICS.AI as Technology Advancement finalist at Central South Business Awards. Leading AI transformation in the public sector.
ICS AI
May 27, 20252 min read


ICS.AI Shortlisted for AI Innovation of the Year at the 2025 Thames Valley Tech & Innovation Awards
ICS.AI has been shortlisted for the prestigious "AI Innovation of the Year" award at the 2025 Thames Valley Tech & Innovation Awards - highlighting our ongoing commitment to transforming the UK public sector through cutting-edge AI solutions that drive efficiency, enhance service delivery, and create sustainable financial models.
ICS AI
May 22, 20252 min read


UK’s First Public Sector Generative AI Phone Assistant Launched at Derby City Council
Derby City Council, in partnership with ICS.AI, has launched the UK’s first public sector generative AI phone assistant. The new voice-powered Darcie supports ten languages, operates 24/7, and is already transforming how residents access council services - reducing switchboard demand, improving accessibility and bridging the AI adoption gap.
ICS AI
May 22, 20254 min read


ICS.AI Recognised in Parliament as a Leader in Public Sector AI Innovation
ICS.AI was recognised in parliament for its role in transforming public services through AI. MP Luke Murphy and the Secretary of State Peter Kyle praised the company’s contributions to efficiency and innovation across the UK public sector.
ICS AI
May 16, 20252 min read


ICS.AI CEO Martin Neale Shortlisted for Prestigious Enterprise Awards 2025
Our CEO, Martin Neale, has been shortlisted for the prestigious Enterprise Awards 2025, celebrating the boldest leaders in UK tech innovation. This recognition highlights ICS.AI's journey to become one of the UK's fastest-growing AI companies for the public sector, placing Martin among Britain's most innovative tech founders.
ICS AI
May 16, 20253 min read


SMART Staff Copilot: Transforming Local Government with AI
SMART: Staff Copilot unifies AI capabilities for local government, combining secure generative AI with intelligent voice documentation to save councils up to £5M annually, reduce documentation time by 80%, and give social workers back one day per week to focus on residents.
ICS AI
May 1, 20254 min read


ICS.AI launches SMART: Staff Copilot, projecting £5 million savings per council with unified AI platform
New all-in-one AI platform for local government staff aims to cut purchase costs by 50% and operating costs by 30% compared to multiple point solutions, while saving staff up to one day per week.
ICS AI
Apr 29, 20253 min read


MP Luke Murphy meets ICS.AI team to transform Basingstoke into a leading AI Hub
Luke Murphy MP and ICS.AI discuss plans to establish Basingstoke as a national AI hub, driving innovation in public service delivery.
ICS AI
Mar 26, 20252 min read


Derby City Council’s digital helper, Darcie, gets a GenAI upgrade!
Derby launches enhanced Darcie AI with GPT-4o, multilingual support, and expanded service knowledge for improved citizen engagement.
ICS AI
Mar 17, 20252 min read


Hillingdon Council partners with ICS.AI to transform how residents interact with council services
Hillingdon Council partners with ICS.AI to deliver 24/7 AI support, reducing resident wait times and freeing staff for complex cases.
ICS AI
Mar 13, 20252 min read


Nation’s first bilingual student recruitment AI assistant delivers over £5.9M in financial benefits for Coleg y Cymoedd
Nation’s first bilingual student recruitment AI assistant delivers over £5.9M in financial benefits for Coleg y Cymoedd.
ICS AI
Mar 5, 20253 min read


AI Pioneer ICS.AI Appoints Local Government Veteran to Drive Digital Revolution in Public Services
ICS.AI welcomes Dwayne Johnson as Chief Local Government Officer to spearhead AI transformation across UK local authorities
ICS AI
Jan 14, 20252 min read


Unlocking Next-Gen AI & Cloud Solutions for the Public Sector with G-Cloud 14
We’re thrilled to announce that ICS.AI has been awarded a framework contract on G-Cloud 14!
ICS AI
Oct 30, 20241 min read


Celebrating Innovation and Leadership: Martin Neale Nominated for Public Sector Entrepreneur at the Enterprise Awards
Our CEO and Founder, Martin Neale, has been nominated for the prestigious 'Public Sector Entrepreneur' category at the Enterprise Awards.
ICS AI
Jun 26, 20243 min read


Derby City Council and ICS.AI Shine at LGC Awards with Pioneering AI Initiative
Fantastic night at the LGC Awards this week. It was a privilege to stand as finalists and runner-up in the Innovation category.
ICS AI
Jun 14, 20241 min read


ICS.AI and Derby City Council: Pioneering Innovation at the LGC Awards
As the LGC Awards and MJ Awards approach this month, we are proud to celebrate our ongoing partnership with Derby City Council, a...
ICS AI
Jun 10, 20242 min read


ICS.AI Announces £7 Million Generative AI Transformation Project with Derby City Council
ICS.AI is excited to announce its expanded partnership with Derby City Council in an innovative £7 million AI transformation project.
ICS AI
Feb 27, 20244 min read


Empowering Educators in the AI Era with the SMART AI Copilot Suite
The rise of Generative AI (GenAI) in education presents both opportunities and challenges. With over 90% of students already engaging...
ICS AI
Dec 19, 20232 min read


Embracing AI in Education: Lessons from Coleg y Cymoedd's Evaluation Journey
Coleg Y Cymoedd share their experiences of AI evaluation to enhance teaching and learning, with SMART AI Learning Copilot from ICS.AI.
ICS AI
Nov 30, 20234 min read


Celebrating One Year of ChatGPT: Transforming the UK's Public Sector with Generative AI
Celebrating ChatGPT's 1st year: Transforming UK public sector with generative AI. Revolutionising efficiency, engagement & decision-making.
ICS AI
Nov 30, 20234 min read
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