ICS.AI CEO Martin Neale shares how AI is transforming UK public services, why the UK leads on adoption, and why AI automates tasks - not jobs.

When council offices close over Christmas, residents still needed answers. Last Christmas, always-on AI assistants quietly handled thousands of queries, keeping local services accessible while easing pressure on council staff.

ICS.AI highlights Scotland as a blueprint for AI-powered public services after Renfrewshire Council wins top awards following the success of AI assistant Millie.

ICS.AI company day aligned on our shift from AI-Native to AI-Transcendent through hands-on workshops on automation, agents and productivity.

ICS.AI has been ranked number 4 in the TechRound 100 for 2025, highlighting our leadership in public sector AI transformation through the SMART: Unified AI Platform.

ICS.AI attended the Houlihan Lokey ONE Global Conference in London, where CEO Martin Neale joined the “Latest Trends Across European GovTech” panel to discuss AI-driven transformation and the future of public sector innovation.

Local Government Partnership Network South shows councils are moving from AI-curious to AI-transforming, with strong momentum, real examples, and clear next steps.

Discover how ICS.AI has transformed into an AI-native organisation - empowering every employee to innovate, experiment, and deliver real impact through AI. Learn how curiosity, connection, and purpose are redefining how we work.

Insights from HEAnet 2025 in Killarney, where leaders explored AI, collaboration, and innovation shaping the future of education in Ireland.

ICS.AI extends its proven AI transformation programme to UK universities, offering a £5M savings guarantee amid the £1.4B sector funding shortfall.

ICS.AI proudly sponsored Derby City Council’s Here for Derby Awards 2025, celebrating the outstanding achievements of Team Derby and the #TeamDerby Award win for the Digital Development Team and ICS.AI partnership, transforming services through AI innovation.

ICS.AI recognised as One to Watch in the LDC Top 50 Most Ambitious Business Leaders 2025, celebrating innovation and impact in public sector AI.

ICS.AI has been recognised by BBN Times as one of the Top 10 UK-Based AI Consulting Firms in 2025, highlighting its leadership in public-sector transformation and innovative use of generative AI.

ICS.AI was recognised in parliament for its role in transforming public services through AI. MP Luke Murphy and the Secretary of State Peter Kyle praised the company’s contributions to efficiency and innovation across the UK public sector.