Revolutionising Social Care with AI: A New Era of Efficiency, Empowerment and Cost Savings
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Meeting outcomes for residents and supporting carers within existing resources is a significant challenge for social care. As councils...
ICS.AI
- Nov 22, 2023
- 2 min
Coleg y Cymoedd go-live with SMART AI Assistance to revolutionise student experience
We are excited to announce our new customer - Coleg y Cymoedd - and the launch of their new SMART AI Recruitment Assistant. Dedicated to...
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ICS.AI
- Nov 2, 2023
- 3 min
Leveraging Generative AI Now: Transform Teaching and Learning with SMART AI Learning Copilot
Discover how integrating SMART AI Learning Copilot can revolutionise teaching and learning, ensuring your institution leads the edu sector.
1300
ICS.AI
- Oct 26, 2023
- 4 min
Lessons from the Floods: Advancing Disaster Response with AI in Derby
Explore how Derby City Council & ICS.AI's rapid AI response aided residents during the Storm Babet flood, ensuring safety & support.
500
ICS.AI
- Sep 29, 2023
- 3 min
Generative AI and The Copilot Ecosystem: A New Era for Local Councils
The introduction of generative AI and the Copilot ecosystem mark the onset of the 5th industrial revolution. Join our webinar 19.10.23.
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ICS.AI
- Sep 28, 2023
- 3 min
Transforming public sector communication with phone-based voice AI
ICS.AI and NTT are transforming UK local council communication with phone-based Voice AI, addressing challenges in resident engagement...
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ICS.AI
- Jul 17, 2023
- 4 min
Derby City Council’s AI-Powered Phone Assistant handles 62K calls, deflecting 43% away from advisors
Derby City Council’s AI-Powered Phone Assistance handles 62,000 calls in 2 months, deflecting 43% away from human advisors.
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ICS.AI
- Jul 11, 2023
- 4 min
Transforming Council Interactions with AI: Marketing Guidelines for a Successful AI Assistant Launch
Guidelines for a successful AI assistant launch, marketing and engagement plan to drive resident adoption.
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ICS.AI
- Jul 5, 2023
- 4 min
The Power of Branding: Considerations when building an AI Assistant brand for your council
Why are branding and naming important when launching your AI assistant? Practical advice for local councils to help drive resident adoption
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