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AI Tech Innovation Highlighted in Parliament: ICS.AI Recognised for Public Sector Transformation
Basingstoke’s growing tech scene gained national attention in Parliament as ICS.AI was recognised for its role in transforming public services through AI. MP Luke Murphy and the Secretary of State praised the company’s contributions to efficiency and innovation across the UK public sector.
ICS AI
5 days ago2 min read
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ICS.AI CEO Martin Neale Shortlisted for Prestigious Enterprise Awards 2025
Our CEO, Martin Neale, has been shortlisted for the prestigious Enterprise Awards 2025, celebrating the boldest leaders in UK tech innovation. This recognition highlights ICS.AI's journey to become one of the UK's fastest-growing AI companies for the public sector, placing Martin among Britain's most innovative tech founders.
ICS AI
5 days ago3 min read
6
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Can AI Care? Bridging Humanity and Algorithms in Adult Social Care
Discover how AI is transforming adult social care across the UK. In this conversation with ICS.AI's Dwayne Johnson, we explore how councils are using intelligent tools to predict needs, automate admin, and support vulnerable people, while protecting the human touch at the heart of care.
ICS AI
May 23 min read
47
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SMART Staff Copilot: Transforming Local Government with AI
SMART: Staff Copilot unifies AI capabilities for local government, combining secure generative AI with intelligent voice documentation to save councils up to £5M annually, reduce documentation time by 80%, and give social workers back one day per week to focus on residents.
ICS AI
May 14 min read
41
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ICS.AI launches SMART: Staff Copilot, projecting £5 million savings per council with unified AI platform
New all-in-one AI platform for local government staff aims to cut purchase costs by 50% and operating costs by 30% compared to multiple point solutions, while saving staff up to one day per week.
ICS AI
Apr 293 min read
46
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MP Luke Murphy meets ICS.AI team to transform Basingstoke into a leading AI Hub
Luke Murphy MP and ICS.AI discuss plans to establish Basingstoke as a national AI hub, driving innovation in public service delivery.
ICS AI
Mar 262 min read
14
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Derby City Council’s digital helper, Darcie, gets a GenAI upgrade!
Derby launches enhanced Darcie AI with GPT-4o, multilingual support, and expanded service knowledge for improved citizen engagement.
ICS AI
Mar 172 min read
83
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Hillingdon Council partners with ICS.AI to transform how residents interact with council services
Hillingdon Council partners with ICS.AI to deliver 24/7 AI support, reducing resident wait times and freeing staff for complex cases.
ICS AI
Mar 132 min read
221


Nation’s first bilingual student recruitment AI assistant delivers over £5.9M in financial benefits for Coleg y Cymoedd
Nation’s first bilingual student recruitment AI assistant delivers over £5.9M in financial benefits for Coleg y Cymoedd.
ICS AI
Mar 53 min read
174
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AI Pioneer ICS.AI Appoints Local Government Veteran to Drive Digital Revolution in Public Services
ICS.AI welcomes Dwayne Johnson as Chief Local Government Officer to spearhead AI transformation across UK local authorities
ICS AI
Jan 142 min read
111
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AI for the People: A Brighter Future for Public Service Delivery in 2025
Martin Neale talks about predictions for a brighter future for public service delivery with AI in 2025
ICS AI
Dec 18, 20244 min read
40
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Reflections on Solace Summit 2024: AI’s Role in Local Government Transformation
Discover key insights from the Solace Summit 2024 on AI’s role in transforming local government, improving service delivery & efficiency.
ICS AI
Oct 23, 20244 min read
51
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Challenges and opportunities for the Higher Education Sector in the UK By Martin Neale, CEO – ICS.AI
Explore how UK universities can navigate financial challenges and demographic shifts by integrating AI.
ICS AI
Aug 28, 20242 min read
36
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Embracing AI in Local Government: Navigating Common Challenges for Successful Implementation
Aneeq Star from ICS.AI shares insights on navigating common challenges for successful implementation in local government.
ICS AI
Jun 28, 20243 min read
76
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Revolutionising Social Care with AI: A New Era of Efficiency, Empowerment and Cost Savings
Meeting outcomes for residents and supporting carers within existing resources is a significant challenge for social care. As councils...
ICS AI
Jan 4, 20243 min read
779
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Coleg y Cymoedd go-live with SMART AI Assistance to revolutionise student experience
Edit: See the latest progress on Cymoedd here . We are excited to announce our new customer - Coleg y Cymoedd - and the launch of their...
ICS AI
Nov 22, 20233 min read
263
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Leveraging Generative AI Now: Transform Teaching and Learning with SMART AI Learning Copilot
Discover how integrating SMART AI Learning Copilot can revolutionise teaching and learning, ensuring your institution leads the edu sector.
ICS AI
Nov 2, 20233 min read
156
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Lessons from the Floods: Advancing Disaster Response with AI in Derby
Explore how Derby City Council & ICS.AI's rapid AI response aided residents during the Storm Babet flood, ensuring safety & support.
ICS AI
Oct 26, 20234 min read
71
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Generative AI and The Copilot Ecosystem: A New Era for Local Councils
The introduction of generative AI and the Copilot ecosystem mark the onset of the 5th industrial revolution. Join our webinar 19.10.23.
ICS AI
Sep 29, 20233 min read
187
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Transforming public sector communication with phone-based voice AI
ICS.AI and NTT are transforming UK local council communication with phone-based Voice AI, addressing challenges in resident engagement...
ICS AI
Sep 28, 20233 min read
73
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