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Lockdown Anniversary - a lost year or a push for innovation
One year after the country’s first lockdown, we shouldn’t dwell on what we’ve lost but focus on how to do better The chaos of the...
ICS AI
Mar 23, 20212 min read
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Learn how Southampton City Council's Citizen Assistant is answering 90% of Citizen queries
SOBOT, the Southampton City Council 2nd Generation Chatbot has achieved a 90%+ success rate when answering citizens questions Sobot, the...
ICS AI
Jun 29, 20202 min read
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Check out ICS.AI's exclusive feature in the latest edition of Transform Magazine! - May 2020
Read our latest feature in Transform Magazine (Issue 17 - May 2020) to learn more on how we helped Cheshire West & Chester Council handle...
ICS AI
May 20, 20201 min read
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ICS.AI chatbot helps Cheshire West & Chester Council handle a 500% increase in COVID-19 questions
ICS.AI are excited to announce that our COVID-19 AI Digital Assistant is now available to help public sector organisations provide...
ICS AI
Apr 6, 20202 min read
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Don't miss ICS.AI's exclusive feature in TechMarketViews Daily Newsletter!
Don't miss our exclusive feature in today's TechMarketView Newsletter (30/03/2020): https://www.techmarketview.com/ukhotviews/archive/202...
ICS AI
Mar 30, 20201 min read
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The Crown Prosecution Service introduce the FLEX Intelligent Workplace and the FLEX AI Employee Bot
The Crown Prosecution Service introduce the FLEX Intelligent Digital Workplace and the FLEX AI Employee Services Chatbot to boost...
ICS AI
Jul 23, 20193 min read
153
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HCPC introduce the FLEX Office 365 intranet solution to support and improve their IT systems
HCPC –the Health and Care Professionals Council are a London based regulatory body set up to protect the public. They hold and publish a...
ICS AI
May 27, 20192 min read
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The Department for Business, Energy & Industrial Strategy introduce the FLEX HR Services Chatbot
The Department for Business, Energy & Industrial Strategy introduce the FLEX HR Services Chatbot to streamline HR Services and improve...
ICS AI
Feb 12, 20192 min read
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