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With AI and Machine Learning, more college students can finish their training
Colleges can now identify students at significant risk of premature withdrawal far earlier in the academic year allowing timely...
ICS AI
Jun 1, 20223 min read
1000 council topics handled by AI: Basingstoke and Deane go live with an ICS.AI SMART Assistant
Basingstoke & Deane, ICS.AI's local council, go live with their SMART AI web assistant. It provides 24/7 support to upwards of 180k people.
ICS AI
May 31, 20223 min read
Launching the UK's first Human Parity SMART AI Language Model for Universities
Launching our 'human parity’ SMART AI Language Model for Universities, supporting over 835 student topics and 12,500 student questions
ICS AI
May 9, 20222 min read
Telford and Wrekin council share their journey to successful AI driven channel shift
Hear first hand from Telford and Wrekin Council on how their channel shift successes were accelerated with a conversational AI assistant.
ICS AI
May 3, 20226 min read
Telford and Wrekin Council: Using AI to reduce phone contacts by over 30% and increase online usage
Long term customer Telford and Wrekin Council have recently shared the long term strategic outcomes of working with us. The Council...
ICS AI
Apr 12, 20223 min read
Enterprise Awards - Oscars of Technology
What an amazing night we've had during #EnterpriseAwards dinner in Goldsmith’s Hall this Wednesday! More than 3 years after the pandemic had started nothing beats a glam dinner in an inspiring company and in a beautiful venue! We would like to thank all the sponsors: ScaleUp Group, Silverpeak, Smith & Williamson and Gresham House Ventures for hosting this celebration of British entrepreneurial spirit. Also, congratulations to the Enterprise Awards on their 10th anniversary, a
ICS AI
Apr 8, 20221 min read
AI powered assistant gives Lewes and Eastbourne residents around the clock support
As market leaders for conversational AI solutions to the UK's public sector, we're pleased to announce we've just provided Lewes and...
ICS AI
Mar 22, 20222 min read
Public Sector - the largest consumer of AI?
The possibilities of AI in the Public Sector are limitless. Why? Because when it's not about profit, it is about peoples' lives Martin...
ICS AI
Mar 17, 20223 min read
Experts in Conversational AI: Interview with ICS.AI's Data Analyst
Shubhangi Goyal is ICS.AI's resident Data Analyst. She works across the business on ensuring data accuracy and providing insights both...
ICS AI
Mar 16, 20224 min read
And the Oscar goes to…
Selecting the best of UK's Technology Entrepreneurs How does it feel to be nominated for an Oscar? Here, at ICS.AI, we already know…...
ICS AI
Mar 15, 20221 min read
Experts in Conversational AI: Interview with ICS.AI's Developer Manager
Paulo Lemos is our Developer Manager, working to create and maintain our Artificial Intelligence assistants. Can you give us an insight...
ICS AI
Mar 11, 20223 min read
Using AI in IT Support for Higher Education with Dr Cris Bloomfield, Architect at Microsoft
Find out how IT support can be better deployed as higher education organisations adapt to Covid 19. AI can be a catalyst for improvements
ICS AI
Dec 30, 20218 min read
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