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Trends toward citizen digital self-service and remote working have accelerated dramatically because of COVID-19, creating an opportunity...

We are delighted to announce that our ICS.AI cloud solution portfolio of software and services is available, updated and live on G Cloud...

ICS.AI are excited to announce that we have been chosen to become a Charter Member of the Microsoft 365 Content Services Partner Program....

SOBOT, the Southampton City Council 2nd Generation Chatbot has achieved a 90%+ success rate when answering citizens questions Sobot, the Southampton City Council 2nd Generation Chatbot is a great example of how Omni Channel AI technology can help councils to streamline the delivery of services to citizens. Below is an example of how SOBOT is helping Southampton City Council: “Southampton is a vibrant historic coastal city in the south of England with a diverse community of ov

Learning remotely has become the new normal for many students, with online classes and remote tutor interaction at its centre. As the higher education sector transitions into this new learning approach, many universities find themselves without the appropriate technologies to help drive student engagement. How can Artificial Intelligence help? Join our FREE 1-hour webinar on June 16th 2020 at 15:00PM to understand how the AI Hybrid Learning Platform and Dr Kellermann’s QBot p

Read our latest feature in Transform Magazine (Issue 17 - May 2020) to learn more on how we helped Cheshire West & Chester Council handle a 500% increase in COVID-19 related questions from the public! With the COVID-19 pandemic requiring rapid responses, many local authorities have turned to digital tools to help manage the crisis and meet the demand for information and answers from citizens. The Public COVID-19 Assistant has a priority store of hundreds of Coronavirus voice-

ICS.AI have a wide range of on-demand webinars, designed for all organisations, including public sector and non public sector.

Join us on Tuesday 5th May at 3PM to discover how the Remote Working Assistant helps with Microsoft Teams mass adoption and much more.

Remote Working has become the new normal for many of us, with Microsoft Teams at the centre of it. However, in the absence of the appropriate technologies, employees can be left feeling overwhelmed and unsupported when navigating Teams remotely. To help with this, ICS.AI have designed the Remote Working AI Assistant to provide unwavering support to employees, as well as a seamless experience with access to Microsoft Teams, Virtual HR, Virtual IT Support, and COVID-19 related

ICS.AI are excited to announce that our COVID-19 AI Digital Assistant is now available to help public sector organisations provide employees or the public with detailed national and local COVID-19 information. On 24th March 2020, Cheshire West and Chester council saw a 500% increase in requests to their digital assistant AIDA for information. The new COVID-19 skill has come at the perfect time for the council, as detailed logs from the new assistant have shown the council has

Have you seen our latest feature in this month's Digital Bulletin issue yet? Check out the whole article on pages 22-31 to discover how ICS.AI and Microsoft demonstrated how AI can improve the healthcare provision, whilst attending and presenting at the Microsoft AI Hackathon earlier on in the year. We discuss the importance of AI and how it can be applied in healthcare organisations to power transformation and much more. To read the full article, please click on the link bel

Don't miss our exclusive 1-hour webinar on April 6th 2020 at 15:00-16:00PM. Join us to discover how AI helps the public sector with the Immediate, Short-term, and Long-term consequences of Coronavirus. During the webinar we will demonstrate how our 3 Phase Coronavirus Business Continuity Plan and our new capability of combined AI Assistants together with Microsoft Teams can support a shift to remote online Citizen/Patient/Student self-service. This webinar is suitable for any