TRANSFORM CONVERSATIONS INTO COMPLIANT DOCUMENTATION
SMART: Notes uses AI-powered recording, transcription, and structured document generation to reduce administrative burden and improve documentation quality across operational environments. All audio and data is securely stored within your organisation’s own Azure tenant — ensuring you remain the Data Controller at all times.
98%
Transcription
Accuracy
80%
Time Saved on Documentation
SECURE
Azure Tenant Storage
Time Efficiency
Reduces documentation time by up to 80% while improving consistency, documentation quality, and operational record keeping across teams and services.
Flexible Recording
Works across office meetings, home visits, operational interviews, phone calls, and video conferencing environments with speaker identification and conversation timestamping built in.
System Integration
Connects directly with existing systems like Mosaic and LiquidLogic. Works everywhere with offline capability and automatic synchronisation.
Structured Output Templates
Converts recordings into structured, compliant documentation automatically formatted to align with your organisation’s required templates, workflows, and documentation standards.
Enhanced Engagement
Stay fully present during important conversations without splitting attention between note-taking and engagement — improving interaction quality, trust, and operational focus.
98% Accurate Transcription
Captures conversations across meetings, interviews, assessments, and operational interactions with high transcription accuracy — including multilingual support and automatic translation capabilities.
SMART: NOTES FEATURES
Capture conversations, generate structured documentation, and reduce administrative effort with governed AI note-taking designed for regulated operational environments.
AI DOCUMENTATION FOR HIGH-ACCOUNTABILITY WORK
See how SMART: Notes helps teams across social care, housing, education, and operational services reduce administrative burden while improving documentation quality and consistency.
SOCIAL CARE - STAY PRESENT WITH THE PEOPLE WHO NEED YOU MOST
SMART: Notes captures home visits, assessments, and operational conversations with high transcription accuracy — allowing practitioners to maintain genuine engagement throughout every interaction instead of splitting attention between people and paperwork. Documentation time is significantly reduced while direct integration with systems such as Mosaic and LiquidLogic removes the need for manual re-entry.
HOUSING - FROM INTERVIEW TO DECISION NOTICE WITHOUT THE PAPERWORK
Housing teams can record homelessness assessments, tenant meetings, and operational interviews while automatically generating structured outputs and compliant documentation in a fraction of the time. Every interaction is captured consistently, creating clear audit trails that support operational accountability and future review processes.
CHILDREN’S SERVICES & SEND - ACCURATE RECORDS THAT SUPPORT BETTER OUTCOMES
SMART: Notes captures multi-party conversations with multilingual support and automatic translation capabilities — helping practitioners maintain complete and consistent records while remaining fully engaged with children, families, and support networks throughout complex interactions.
TRUSTED BY FORWARD-THINKING COUNCILS
Real experiences from councils their AI transformation on our unified platform
FACILITATE CONSULTING
Donna Dean, Director of Facilitate Consultancy joins Social Care colleagues to review and discuss SMART: Staff Copilot
DERBY CITY COUNCIL
Team members at Derby City Council provide insights into their experience with 'Perrie', Derby's SMART: Staff Copilot
ANDY APPLEYARD - DCC
Andy Appleyard, Director of Adult Social Care Services at Derby City Council provides insights into how SMART: Staff Copilot could address key challenges in social care delivery