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Videos

Watch product demos, customer stories, explainer videos, and thought leadership content from the ICS.AI team.

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SMART: Platform Overview — Governed AI for the Enterprise

A comprehensive walkthrough of the SMART: Platform, covering AI governance, contact centre automation, staff copilot, and analytics

Product Demo

Customer Story: How Buckinghamshire Council

Hear directly from Buckinghamshire Council about how they deployed the SMART: Platform to handle 60% of citizen enquiries through governed AI.

Customer Story

What is Governed AI? Explained in 3 Minutes

A quick explainer on what governed AI means, why it matters for regulated environments, and how it differs from traditional AI deployment

Explainer

SMART: Staff Copilot — AI-Powered Assistance for Council Workers

See how the Staff Copilot augments council employees with AI-powered document search, response drafting, and knowledge management —

Product Demo

AI Governance Masterclass: Building Trust Through Transparency

A deep-dive presentation on building trust in AI systems through transparency, explainability, and robust governance frameworks.

Thought Leadership

Customer Story: University of Essex — AI for Student Support

The University of Essex shares how they used the SMART: Platform to provide 24/7 AI-powered student support while maintaining data privacy and governance.

Customer Story

Our Principles

Six core principles that guide every AI system we build and deploy.

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