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SMART: AI ASSESSMENT

Where should your council start with AI?

One joined-up, costed plan for the whole council - built with your teams and checked by your own finance team. In 8-16 weeks.

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12

Assessments Delivered

1,450+

AI Opportunities Identified

£63-98M

In Savings Identified

Up to 200

Opportunities per Assessment

250+

Proven Use Cases

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THE CASE FOR CHANGE

The easy savings are gone

The traditional levers have largely been pulled. The next savings won't come from cutting budgets - they'll come from changing how the work gets done. And they have to land this year.

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councils given a record £1.5bn of exceptional financial support for 2026-27

£7bn

funding gap by 2028-29 just to keep services at today's level

51%

of council finance chiefs lack confidence they can meet statutory duties by then

"We can no longer rely on traditional savings measures alone and need to find new ways of working to maintain high-quality services and meet future pressures." - Patrick Murray, Head of Digital, Transformation and Customer Services, Renfrewshire Council

Sources: GOV.UK, Exceptional Financial Support for local authorities 2026-27; LGA, July 2026; LGA council budget setting survey 2026/27.

SPRAWL

Fragmented pilots and pockets of AI, with nothing joined up.

One joined-up plan for the whole council

NO PLAN

A vision, but no costed roadmap or business case to back it.

A costed roadmap finance will back

DISCONNECTED

Leadership, services, finance and IT not aligned on where AI fits.

Everyone engaged, SLT to front line

STUCK

Strategies and ideas that never turn into delivery.

An actionable plan, ready for delivery

WHY COUNCILS COME TO US

Lots of AI ideas. No joined-up plan.

Every council starts from a different place. The assessment finds where AI gets you there fastest.

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HOW IT WORKS

Whole council. Not just IT.

Leaders, managers, frontline staff, finance and IT in the same room, service by service - so every idea is identified, costed and sense-checked in one conversation.

5-7 Days

on site with your teams

90 - 120 Mins

per service workshop

40+ Hours

of workshops per council

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8-16 weeks. A fixed fee, agreed upfront. A separate decision from any transformation that follows.

GUARANTEED OUTCOMES

UP TO £5M TRANSFORMATION SAVINGS GUARANTEE

For the transformation that follows your assessment. Year-one savings underwritten by ICS.AI. Subject to terms.

WHAT YOU GET

A fully costed plan. The choice to proceed is yours.

AI readiness summary

Where your council stands today

Prioritised use cases

Up to 200, ranked

Savings plan

Use-case financial modelling

Phased roadmap

A four-year sequence

Business case

Ready for committee or board

Full report

Written and interactive

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"This isn't us coming in with a set of numbers and predictions. Every number is checked, double checked and triple checked." - Aneeq Star, Chief Revenue Officer, ICS.AI

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Customer stories

Two councils. One pattern.

Prove AI with residents. Assess the whole council. Then scale.

derby city council

AI front door

The assessment

Wider programme

261

opportunities identified

1.4M+

resident enquiries handled

£12M+

savings identified across its wider AI transformation programme

renfrewshire council

Phone AI trial

Millie goes live

Council-wide assessment

571K+

calls handled by Millie

194

use cases identified

£5m+

three-year AI programme

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Recognised by

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Want the full picture?

Our 12-page guide covers the case for change, what happens inside an assessment, example use cases, and how Derby and Renfrewshire moved to a council-wide programme.

Download the Brochure (PDF)

go deeper

Six short reads from the team behind 12 assessments.

Blog 1 · Martin Neale

The easy savings are gone

Blog 2 · Aneeq Star

Why do we need an assessment?

Blog 3 · Dwayne Johnson

What 12 assessments have taught us

Where should your council start?

We'll come and meet your SLT in person, at no cost, and walk through what an assessment could find for your council.

Discuss an AI Assessment

Working in higher education? The assessment works for universities too - talk to us.

Missed the webinar? Watch the full session on demand, with chapters for each part of the story.

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