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New ICS.AI poll: 1 in 4 council professionals aren't confident their authority will be viable on Vesting Day, with service disruption the top LGR risk.

Derby City Council has been awarded Highly Commended in the AI Innovation in Local Government category at the MJ Awards 2026, recognising its pioneering organisation-wide AI transformation programme.

Derby City Council was recognised as a finalist in both the Innovation and Digital Impact categories at the LGC Awards 2026, securing Bronze in Digital Impact for its pioneering AI transformation programme.

93% of students already use AI, but little of it belongs to the institution. How a unified AI Front Door puts schools and colleges back in control.

Local government is facing unprecedented financial, workforce and service delivery pressures. In a recent DigiGov Podcast episode, former council Chief Executive and ICS.AI Director Dwayne Johnson shared why AI is becoming a critical tool for councils seeking to improve citizen outcomes, address workforce shortages and modernise service delivery without compromising trust, governance or human oversight.

Derby's placement in the SAS AI Cities Index 2026 highlights the growing role of local government in AI adoption, digital transformation and public sector innovation.

ICS.AI CEO Martin Neale joins the Project Flux Podcast to explain why AI is expanding industries rather than replacing workers, how Derby City Council achieved transformational savings, and what organisations get wrong about AI adoption.

ICS.AI is developing one of the UK’s first practical frameworks for linguistically inclusive conversational AI, helping public services better understand regional accents, dialects and natural speech patterns.

ICS.AI has been recognised as #19 in TechRound's AI45 2026, a global ranking celebrating the most exciting AI companies. The recognition highlights ICS.AI's leadership in helping public sector organisations move beyond AI pilots and deliver organisation-wide transformation through its unified AI platform and operating model.

Bournemouth University has partnered with ICS.AI to launch a strategic AI transformation programme, combining a university-wide AI assessment with secure workforce AI tools to improve service quality, staff productivity and governance.

Darcie and Ali, Derby City Council’s AI digital helpers, have now handled more than 3.2 million resident enquiries, delivering 24/7 multilingual support and helping transform customer services over the past three years.

Bristol City Council was handling nearly 760,000 resident calls a year with 120 advisors under increasing pressure. This is the honest story of how AI helped reduce wait times, improve service quality, and create breathing space for frontline teams without replacing staff.