POWERFUL ORCHESTRATION CONNECTING AI TO YOUR BACK OFFICE
SMART: Agentic is a powerful orchestration layer connecting AI to your back office. It executes complex workflows with multi-step reasoning — all governed by your rules and frameworks. This is the engine that turns AI ambition into automated, accountable back-office action.
100%
Governed Automation
Intelligent
Process Automation
End-to-End
Back-Office Connectivity
Governed Agentic Actions
Every automated action is fully governed and accountable — the Agentic Rules Engine ensures automation stays within your defined boundaries, policies, and ethical standards at all times.
Continuous Optimisation Cycles
Learns from each completed workflow to continuously improve performance, accuracy, and efficiency over time.
Agentic Rules Engine Governance
Every agentic action is governed by a configurable rules engine, ensuring that automation stays within defined boundaries and accountability is maintained.
System Integration & Data Connectivity
Connects to your existing systems, databases, and APIs — enabling AI to read, write, and act across your technology estate without manual handoffs.
Multi-step Reasoning & Planning
Goes beyond simple automation by applying multi-step reasoning to plan and execute tasks, adapting to changing conditions and exceptions in real time.
Complex Workflow Orchestration
Manages and executes multi-step, cross-system workflows autonomously — handling the kinds of complex back-office processes that previously required significant manual effort.
SMART: AGENTIC FEATURES
Complex workflow orchestration that connects AI reasoning to real back-office systems and processes
TRANSFORM COMPLEX OPERATIONS WITH AI
See how SMART: Agentic helps organisations automate complex workflows while maintaining governance, accountability, and operational control.
Automated Operational Processing
SMART: Agentic can manage multi-step procurement, approvals, invoice handling, and compliance workflows — reducing manual administration and accelerating operational turnaround times.
Governed Employee Workflows
Automate onboarding, policy management, case handling, and internal service processes while maintaining auditability, permissions, and human oversight.
End-to-End Service Resolution
Coordinate workflows across departments and systems to automate case progression, escalations, notifications, and operational actions with full governance controls.
TRUSTED BY FORWARD-THINKING COUNCILS
Real experiences from councils their AI transformation on our unified platform
FACILITATE CONSULTING
Donna Dean, Director of Facilitate Consultancy joins Social Care colleagues to review and discuss SMART: Staff Copilot
DERBY CITY COUNCIL
Team members at Derby City Council provide insights into their experience with 'Perrie', Derby's SMART: Staff Copilot
ANDY APPLEYARD - DCC
Andy Appleyard, Director of Adult Social Care Services at Derby City Council provides insights into how SMART: Staff Copilot could address key challenges in social care delivery