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Telford and Wrekin Council: Using AI to reduce phone contacts by over 30% and increase online usage
Long term customer Telford and Wrekin Council have recently shared the long term strategic outcomes of working with us. The Council...
ICS AI
Apr 12, 20223 min read
Enterprise Awards - Oscars of Technology
What an amazing night we've had during #EnterpriseAwards dinner in Goldsmith’s Hall this Wednesday! More than 3 years after the pandemic had started nothing beats a glam dinner in an inspiring company and in a beautiful venue! We would like to thank all the sponsors: ScaleUp Group, Silverpeak, Smith & Williamson and Gresham House Ventures for hosting this celebration of British entrepreneurial spirit. Also, congratulations to the Enterprise Awards on their 10th anniversary, a
ICS AI
Apr 8, 20221 min read
AI powered assistant gives Lewes and Eastbourne residents around the clock support
As market leaders for conversational AI solutions to the UK's public sector, we're pleased to announce we've just provided Lewes and...
ICS AI
Mar 22, 20222 min read
Public Sector - the largest consumer of AI?
The possibilities of AI in the Public Sector are limitless. Why? Because when it's not about profit, it is about peoples' lives Martin...
ICS AI
Mar 17, 20223 min read
Experts in Conversational AI: Interview with ICS.AI's Data Analyst
Shubhangi Goyal is ICS.AI's resident Data Analyst. She works across the business on ensuring data accuracy and providing insights both...
ICS AI
Mar 16, 20224 min read
And the Oscar goes to…
Selecting the best of UK's Technology Entrepreneurs How does it feel to be nominated for an Oscar? Here, at ICS.AI, we already know…...
ICS AI
Mar 15, 20221 min read
Experts in Conversational AI: Interview with ICS.AI's Developer Manager
Paulo Lemos is our Developer Manager, working to create and maintain our Artificial Intelligence assistants. Can you give us an insight...
ICS AI
Mar 11, 20223 min read
Using AI in IT Support for Higher Education with Dr Cris Bloomfield, Architect at Microsoft
Find out how IT support can be better deployed as higher education organisations adapt to Covid 19. AI can be a catalyst for improvements
ICS AI
Dec 30, 20218 min read
Can AI achieve human parity? And why do so many chatbots fail?
Can AI be as smart as humans? Probably not, but in a practical sense we need AI to perform specific tasks automatically and accurately.
ICS AI
Dec 15, 20213 min read
Is AI the final step to CHANNEL SHIFT for local councils?
Local government should start augmenting existing channels with high-performing, customizable and well-trained AI. Find out how with ICS.AI.
ICS AI
Dec 6, 20212 min read
Artificial Intelligence: The new way to be the leaders in innovation for the Public Sector
The NHS almost relies on a degree of slave labour to make it work Imagine there was a solution that increased productivity, decreased...
ICS AI
Nov 24, 20215 min read
More than half of UK's councils cannot be wrong - learn to serve more people with less
We explore how to augment all channels with AI for the good of the citizens We've just hit a record – our event discussing AI Channel...
ICS AI
Nov 24, 20214 min read
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