Why are branding and naming important when launching your AI assistant? Practical advice for local councils to help drive resident adoption

The EU Artificial Intelligence (AI) Act (Draft 1) was recently published. Being leaders in AI for the public sector, ICS.AI have been...

Integrating phone AI into customer service operations can drive efficiency, satisfaction, and cost savings.

How Conversational AI technology, available on multiple channels and accessible 24/7, can help UK councils during elections.

In this blog we look at a brief history and future predictions for voice AI - exploring the development of voice recognition technology

The SMART Phone AI Revolution - How AI-powered phone assistants are transforming local government services

Listen to our exclusive podcast with Microsoft to discover how Omni Channel can help with Digital channel shift, self-service and...

ICS.AI are thrilled to announce that our article featured in this month’s Digital Bark magazine is now available. In the article, Martin...

Start your FREE trial today and try out the UK’s top performing Local Government Digital Assistant currently successful answering 90%+ of...

ICS.AI would firstly like to thank iESE for inviting us to their Local Government virtual conference last week, it was great session to...

Trends toward citizen digital self-service and remote working have accelerated dramatically because of COVID-19, creating an opportunity...

We are delighted to announce that our ICS.AI cloud solution portfolio of software and services is available, updated and live on G Cloud...

ICS.AI are excited to announce that we have been chosen to become a Charter Member of the Microsoft 365 Content Services Partner Program....