ICS.AIOct 22, 20216 minDurham University: The Journey to HollyRead how Durham University supported their student recruitment team with an ethical AI assistant, Holly, available 24/7 built byICS.AI
ICS.AIOct 18, 20215 minInterview with Gemma Hancox, Customer Contact Group Manager at Telford and Wrekin CouncilICS.AI interview with Gemma Hancox from Telford and Wrekin Council. Find out about their digital transformation journey using AI assistants.
ICS.AISep 13, 20213 minDurham University nominated in The Higher Education Awards for Holly AI AssistantICS.AI client Durham University nominated for Best Technological or Digital Innovation of the Year in The Higher Education Awards 2021
ICS.AIMar 23, 20212 minLockdown Anniversary - a lost year or a push for innovationOne year after the country’s first lockdown, we shouldn’t dwell on what we’ve lost but focus on how to do better The chaos of the...
ICS.AIJan 29, 20211 minNew Podcast with Microsoft explores the benefits of AI Omni Channel technology Listen to our exclusive podcast with Microsoft to discover how Omni Channel can help with Digital channel shift, self-service and...