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Learn with our Latest Blogs, Guides and Events


ICS.AI Quarterly Company Day: Building Velocity Through Unity
ICS.AI celebrates growth, innovation, and unity at its Quarterly Company Day - showcasing record performance, AI transformation progress, and new team milestones.
ICS AI
Oct 64 min read


Bringing GPT-5 to the SMART: Unified AI Platform
ICS.AI brings GPT-5 to the SMART: Unified AI Platform, delivering affordable, flexible and safe AI for every public-sector employee. Unlock smarter triage, richer staff support, and end-to-end automation - governed, grounded, and model-flexible by design.
ICS AI
Aug 83 min read


Insights from our AI in Education Webinar - exploring AI’s impact across the educational ecosystem
Explore how Coleg Y Cymoedd and Nottingham Trent University are leveraging ICS.AI’s unified platform to drive student recruitment, enhance services, and transform teaching and learning, with measurable outcomes and transformative ROI.
ICS AI
Jun 154 min read


Double Recognition: ICS.AI Named Technology Advancement Finalist
Double recognition for ICS.AI as Technology Advancement finalist at Central South Business Awards. Leading AI transformation in the public sector.
ICS AI
May 272 min read


Can AI Care? Bridging Humanity and Algorithms in Adult Social Care
Discover how AI is transforming adult social care across the UK. In this conversation with ICS.AI's Dwayne Johnson, we explore how councils are using intelligent tools to predict needs, automate admin, and support vulnerable people, while protecting the human touch at the heart of care.
ICS AI
May 23 min read


SMART Staff Copilot: Transforming Local Government with AI
SMART: Staff Copilot unifies AI capabilities for local government, combining secure generative AI with intelligent voice documentation to save councils up to £5M annually, reduce documentation time by 80%, and give social workers back one day per week to focus on residents.
ICS AI
May 14 min read


ICS.AI launches SMART: Staff Copilot, projecting £5 million savings per council with unified AI platform
New all-in-one AI platform for local government staff aims to cut purchase costs by 50% and operating costs by 30% compared to multiple point solutions, while saving staff up to one day per week.
ICS AI
Apr 293 min read


Derby City Council’s digital helper, Darcie, gets a GenAI upgrade!
Derby launches enhanced Darcie AI with GPT-4o, multilingual support, and expanded service knowledge for improved citizen engagement.
ICS AI
Mar 172 min read


Nation’s first bilingual student recruitment AI assistant delivers over £5.9M in financial benefits for Coleg y Cymoedd
Nation’s first bilingual student recruitment AI assistant delivers over £5.9M in financial benefits for Coleg y Cymoedd.
ICS AI
Mar 53 min read


Empowering Educators in the AI Era with the SMART AI Copilot Suite
The rise of Generative AI (GenAI) in education presents both opportunities and challenges. With over 90% of students already engaging...
ICS AI
Dec 19, 20232 min read


Leveraging Generative AI Now: Transform Teaching and Learning with SMART AI Learning Copilot
Discover how integrating SMART AI Learning Copilot can revolutionise teaching and learning, ensuring your institution leads the edu sector.
ICS AI
Nov 2, 20233 min read
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