top of page
Learn with our Latest Blogs, Guides and Events


ICS.AI Named Finalist in Two Categories at National AI Awards 2025
ICS.AI named finalist in two National AI Awards 2025 categories: AI Award for Government and Public Sector with Derby City Council, and Alan Turing AI Innovator. Celebrating excellence in public sector AI transformation.
ICS AI
Aug 133 min read


Bringing GPT-5 to the SMART: Unified AI Platform
ICS.AI brings GPT-5 to the SMART: Unified AI Platform, delivering affordable, flexible and safe AI for every public-sector employee. Unlock smarter triage, richer staff support, and end-to-end automation - governed, grounded, and model-flexible by design.
ICS AI
Aug 83 min read


ICS.AI celebrates AI Appreciation Day with 127% growth and landmark contract win with Cheshire East Council
ICS.AI marks AI Appreciation Day with record 127% growth, a landmark £6.3M contract with Cheshire East Council, and plans for 100% growth in 2026 with 50+ new hires. Learn how their SMART: Unified AI Platform is transforming UK public services.
ICS AI
Jul 163 min read


ICS.AI CEO Wins Public Sector Entrepreneur of the Year at The Enterprise Awards
We're thrilled to announce that Martin Neale, CEO at ICS.AI, has won Public Sector Entrepreneur of the Year at the prestigious Enterprise Awards. This recognition celebrates our remarkable journey from startup to market leadership in public sector AI transformation, proving that innovation knows no age limits and bold vision can deliver transformational results for public services.
ICS AI
Jun 193 min read


ICS.AI client Derby City Council announces £7.5M AI savings, ICS.AI pledges £5M savings guarantee for other councils
ICS.AI client Derby City Council announces £7.5M AI savings, ICS.AI pledges £5M savings guarantee for other councils
ICS AI
Jun 123 min read


ICS.AI Shortlisted for AI Innovation of the Year at the 2025 Thames Valley Tech & Innovation Awards
ICS.AI has been shortlisted for the prestigious "AI Innovation of the Year" award at the 2025 Thames Valley Tech & Innovation Awards - highlighting our ongoing commitment to transforming the UK public sector through cutting-edge AI solutions that drive efficiency, enhance service delivery, and create sustainable financial models.
ICS AI
May 222 min read


Derby City Council’s digital helper, Darcie, gets a GenAI upgrade!
Derby launches enhanced Darcie AI with GPT-4o, multilingual support, and expanded service knowledge for improved citizen engagement.
ICS AI
Mar 172 min read


Nation’s first bilingual student recruitment AI assistant delivers over £5.9M in financial benefits for Coleg y Cymoedd
Nation’s first bilingual student recruitment AI assistant delivers over £5.9M in financial benefits for Coleg y Cymoedd.
ICS AI
Mar 53 min read


AI Pioneer ICS.AI Appoints Local Government Veteran to Drive Digital Revolution in Public Services
ICS.AI welcomes Dwayne Johnson as Chief Local Government Officer to spearhead AI transformation across UK local authorities
ICS AI
Jan 142 min read


AI for the People: A Brighter Future for Public Service Delivery in 2025
Martin Neale talks about predictions for a brighter future for public service delivery with AI in 2025
ICS AI
Dec 18, 20244 min read


Reflections on Solace Summit 2024: AI’s Role in Local Government Transformation
Discover key insights from the Solace Summit 2024 on AI’s role in transforming local government, improving service delivery & efficiency.
ICS AI
Oct 23, 20244 min read


Embracing AI in Education: Lessons from Coleg y Cymoedd's Evaluation Journey
Coleg Y Cymoedd share their experiences of AI evaluation to enhance teaching and learning, with SMART AI Learning Copilot from ICS.AI.
ICS AI
Nov 30, 20234 min read


Generative AI and The Copilot Ecosystem: A New Era for Local Councils
The introduction of generative AI and the Copilot ecosystem mark the onset of the 5th industrial revolution. Join our webinar 19.10.23.
ICS AI
Sep 29, 20233 min read
bottom of page
