Derby City Council’s AI-Powered Phone Assistant handles 62K calls, deflecting 43% away from advisors
Derby City Council’s AI-Powered Phone Assistance handles 62,000 calls in 2 months, deflecting 43% away from human advisors.
Derby City Council’s AI-Powered Phone Assistant handles 62K calls, deflecting 43% away from advisors
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ICS.AI attend the iESE Conference - November 2020
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ICS.AI become Charter Members of the Microsoft 365 Content Services Program featuring Project Cortex