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ICS.AI Quarterly Company Day: Building Velocity Through Unity
ICS.AI celebrates growth, innovation, and unity at its Quarterly Company Day - showcasing record performance, AI transformation progress, and new team milestones.
ICS AI
5 days ago4 min read


UK students face ‘Bring Your Own AI’ crisis as universities struggle with AI inequality gap
ICS.AI survey finds 77% of UK students rely on free AI tools, with nearly half feeling disadvantaged. Calls grow for universities to bridge the AI gap.
ICS AI
Sep 233 min read


Bringing GPT-5 to the SMART: Unified AI Platform
ICS.AI brings GPT-5 to the SMART: Unified AI Platform, delivering affordable, flexible and safe AI for every public-sector employee. Unlock smarter triage, richer staff support, and end-to-end automation - governed, grounded, and model-flexible by design.
ICS AI
Aug 83 min read


Improving access with AI: Understanding accents, dialects and languages at scale
Discover how ICS.AI's technology successfully processes diverse UK regional accents and dialects, with data showing 98.7% recognition rate across 1.68 million calls to council services.
ICS AI
Jul 228 min read


Coming Together: ICS.AI's Quarterly Company Day in Birmingham
Explore how ICS AI's remote-first team strengthened connections during their quarterly company day in Birmingham, celebrating innovation, awards, and strategic growth in AI solutions for the public sector.
ICS AI
Jul 83 min read


SMART Staff Copilot: Transforming Local Government with AI
SMART: Staff Copilot unifies AI capabilities for local government, combining secure generative AI with intelligent voice documentation to save councils up to £5M annually, reduce documentation time by 80%, and give social workers back one day per week to focus on residents.
ICS AI
May 14 min read


Nation’s first bilingual student recruitment AI assistant delivers over £5.9M in financial benefits for Coleg y Cymoedd
Nation’s first bilingual student recruitment AI assistant delivers over £5.9M in financial benefits for Coleg y Cymoedd.
ICS AI
Mar 53 min read


Empowering Educators in the AI Era with the SMART AI Copilot Suite
The rise of Generative AI (GenAI) in education presents both opportunities and challenges. With over 90% of students already engaging...
ICS AI
Dec 19, 20232 min read


Embracing AI in Education: Lessons from Coleg y Cymoedd's Evaluation Journey
Coleg Y Cymoedd share their experiences of AI evaluation to enhance teaching and learning, with SMART AI Learning Copilot from ICS.AI.
ICS AI
Nov 30, 20234 min read


Coleg y Cymoedd go-live with SMART AI Assistance to revolutionise student experience
Edit: See the latest progress on Cymoedd here . We are excited to announce our new customer - Coleg y Cymoedd - and the launch of their...
ICS AI
Nov 22, 20233 min read


Leveraging Generative AI Now: Transform Teaching and Learning with SMART AI Learning Copilot
Discover how integrating SMART AI Learning Copilot can revolutionise teaching and learning, ensuring your institution leads the edu sector.
ICS AI
Nov 2, 20233 min read


Understanding the Future of AI: An In-Depth Q&A on the EU Artificial Intelligence Act
The EU Artificial Intelligence (AI) Act (Draft 1) was recently published. Being leaders in AI for the public sector, ICS.AI have been...
ICS AI
Jun 16, 20238 min read
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