ICS AI
Launching the UK's first Human Parity SMART AI Language Model for Universities
Launching our 'human parity’ SMART AI Language Model for Universities, supporting over 835 student topics and 12,500 student questions
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ICS AI
- Mar 17, 2022
- 3 min
Public Sector - the largest consumer of AI?
The possibilities of AI in the Public Sector are limitless. Why? Because when it's not about profit, it is about peoples' lives Martin...
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ICS AI
- Dec 30, 2021
- 8 min
Using AI in IT Support for Higher Education with Dr Cris Bloomfield, Architect at Microsoft
Find out how IT support can be better deployed as higher education organisations adapt to Covid 19. AI can be a catalyst for improvements
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ICS AI
- Dec 15, 2021
- 3 min
Can AI achieve human parity? And why do so many chatbots fail?
Can AI be as smart as humans? Probably not, but in a practical sense we need AI to perform specific tasks automatically and accurately.
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ICS AI
- Dec 6, 2021
- 2 min
Is AI the final step to CHANNEL SHIFT for local councils?
Local government should start augmenting existing channels with high-performing, customizable and well-trained AI. Find out how with ICS.AI.
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ICS AI
- Nov 24, 2021
- 5 min
Artificial Intelligence: The new way to be the leaders in innovation for the Public Sector
The NHS almost relies on a degree of slave labour to make it work Imagine there was a solution that increased productivity, decreased...
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ICS AI
- Nov 24, 2021
- 4 min
More than half of UK's councils cannot be wrong - learn to serve more people with less
We explore how to augment all channels with AI for the good of the citizens We've just hit a record – our event discussing AI Channel...
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ICS AI
- Nov 12, 2021
- 8 min
James Marshall shares how Southampton City Council have achieved true AI channel shift
Discover how Southampton City Council deployed an AI assistant & automated 30,000 inbound query responses from residents 24 hours a day.
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ICS AI
- Nov 4, 2021
- 4 min
ICS.AI paving the way for AI success in the public sector
At ICS.AI we love what we do and we are proud to be the UK’s fastest growing AI company and Microsoft Gold Partner. We care about what we...
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ICS AI
- Oct 22, 2021
- 6 min
Durham University: The Journey to Holly
Read how Durham University supported their student recruitment team with an ethical AI assistant, Holly, available 24/7 built byICS.AI
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ICS AI
- Jan 29, 2021
- 1 min
New Podcast with Microsoft explores the benefits of AI Omni Channel technology
Listen to our exclusive podcast with Microsoft to discover how Omni Channel can help with Digital channel shift, self-service and...
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ICS AI
- Dec 16, 2020
- 1 min
ICS.AI join the the Dynamic Purchasing System Marketplace suppliers list
ICS.AI are thrilled to announce that we have now been added to the DPS suppliers list. DPS offer simple routes to purchase Artificial...
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ICS AI
- Dec 3, 2020
- 2 min
Start your Free trial of the UK’s best performing Local Government AI Citizen Assistant today
Start your FREE trial today and try out the UK’s top performing Local Government Digital Assistant currently successful answering 90%+ of...
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ICS AI
- Oct 15, 2020
- 1 min
Modern Slavery Statement
ICS.AI is committed to improving our practices to combat slavery and human trafficking. We have a zero-tolerance approach to human...
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ICS AI
- Oct 13, 2020
- 1 min
Download our FREE White Paper on Digital Citizen Engagement using AI Assistants, October 2020
Trends toward citizen digital self-service and remote working have accelerated dramatically because of COVID-19, creating an opportunity...
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ICS AI
- Oct 1, 2020
- 1 min
ICS.AI Cloud solution portfolio of software and services is now available on G-Cloud 12
We are delighted to announce that our ICS.AI cloud solution portfolio of software and services is available, updated and live on G Cloud...
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ICS AI
- Sep 28, 2020
- 2 min
ICS.AI become Charter Members of the Microsoft 365 Content Services Program featuring Project Cortex
ICS.AI are excited to announce that we have been chosen to become a Charter Member of the Microsoft 365 Content Services Partner Program....
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ICS AI
- Jun 29, 2020
- 2 min
Learn how Southampton City Council's Citizen Assistant is answering 90% of Citizen queries
SOBOT, the Southampton City Council 2nd Generation Chatbot has achieved a 90%+ success rate when answering citizens questions Sobot, the...
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ICS AI
- May 21, 2020
- 1 min
Support your Students 24/7- no matter the place, time, or device through using the MS Teams QBot!
Learning remotely has become the new normal for many students, with online classes and remote tutor interaction at its centre. As the...
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ICS AI
- May 20, 2020
- 1 min
Check out ICS.AI's exclusive feature in the latest edition of Transform Magazine! - May 2020
Read our latest feature in Transform Magazine (Issue 17 - May 2020) to learn more on how we helped Cheshire West & Chester Council handle...
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