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ICS.AI commissions landmark UK dialects study with the University of Sheffield to strengthen ethical, inclusive AI in public services
ICS.AI has commissioned a landmark study with the University of Sheffield to improve how public sector AI understands UK accents and dialects, setting a new standard for ethical, inclusive conversational AI.
ICS AI
Feb 243 min read
The Power of Conversational AI: A Lifeline in Times of Crisis
In the face of adversity and crisis, the rapid dissemination of accurate information and effective assistance can make a world of...
ICS AI
Nov 2, 20234 min read
Lessons from the Floods: Advancing Disaster Response with AI in Derby
Explore how Derby City Council & ICS.AI's rapid AI response aided residents during the Storm Babet flood, ensuring safety & support.
ICS AI
Oct 26, 20234 min read
Transforming public sector communication with phone-based voice AI
ICS.AI and NTT are transforming UK local council communication with phone-based Voice AI, addressing challenges in resident engagement...
ICS AI
Sep 28, 20233 min read
Transforming Council Interactions with AI: Marketing Guidelines for a Successful AI Assistant Launch
Guidelines for a successful AI assistant launch, marketing and engagement plan to drive resident adoption.
ICS AI
Jul 11, 20235 min read
Empowering Residents with Self-Service Voice Conversational AI: The SMART Phone AI Revolution
The SMART Phone AI Revolution - How AI-powered phone assistants are transforming local government services
ICS AI
Apr 26, 20233 min read
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