ICS.AINov 2, 20234 minThe Power of Conversational AI: A Lifeline in Times of Crisis In the face of adversity and crisis, the rapid dissemination of accurate information and effective assistance can make a world of...
ICS.AIOct 26, 20234 minLessons from the Floods: Advancing Disaster Response with AI in DerbyExplore how Derby City Council & ICS.AI's rapid AI response aided residents during the Storm Babet flood, ensuring safety & support.
ICS.AISep 28, 20233 minTransforming public sector communication with phone-based voice AIICS.AI and NTT are transforming UK local council communication with phone-based Voice AI, addressing challenges in resident engagement...
ICS.AIJul 11, 20234 minTransforming Council Interactions with AI: Marketing Guidelines for a Successful AI Assistant LaunchGuidelines for a successful AI assistant launch, marketing and engagement plan to drive resident adoption.
ICS.AIApr 26, 20233 minEmpowering Residents with Self-Service Voice Conversational AI: The SMART Phone AI Revolution The SMART Phone AI Revolution - How AI-powered phone assistants are transforming local government services