Explore how Coleg Y Cymoedd and Nottingham Trent University are leveraging ICS.AI’s unified platform to drive student recruitment, enhance services, and transform teaching and learning, with measurable outcomes and transformative ROI.

The Socitm Presidents Conference 2025 in Birmingham showcased groundbreaking AI transformation in local government, with Derby City Council announcing £7.5 million in savings from their AI project with ICS.AI. The event highlighted innovative approaches to public service delivery, collaboration between sectors, and the future of digital transformation in councils across the UK.

ICS.AI has been named as one of the UK's leading AI companies, securing the 9th position in TechRound's prestigious AI 35 list for 2025! 

Double recognition for ICS.AI as Technology Advancement finalist at Central South Business Awards. Leading AI transformation in the public sector.

ICS.AI has been shortlisted for the prestigious "AI Innovation of the Year" award at the 2025 Thames Valley Tech & Innovation Awards - highlighting our ongoing commitment to transforming the UK public sector through cutting-edge AI solutions that drive efficiency, enhance service delivery, and create sustainable financial models.

Derby City Council, in partnership with ICS.AI, has launched the UK’s first public sector generative AI phone assistant. The new voice-powered Darcie supports ten languages, operates 24/7, and is already transforming how residents access council services - reducing switchboard demand, improving accessibility and bridging the AI adoption gap.

ICS.AI was recognised in parliament for its role in transforming public services through AI. MP Luke Murphy and the Secretary of State Peter Kyle praised the company’s contributions to efficiency and innovation across the UK public sector.

Discover how AI is transforming adult social care across the UK. In this conversation with ICS.AI's Dwayne Johnson, we explore how councils are using intelligent tools to predict needs, automate admin, and support vulnerable people, while protecting the human touch at the heart of care.

SMART: Staff Copilot unifies AI capabilities for local government, combining secure generative AI with intelligent voice documentation to save councils up to £5M annually, reduce documentation time by 80%, and give social workers back one day per week to focus on residents.

New all-in-one AI platform for local government staff aims to cut purchase costs by 50% and operating costs by 30% compared to multiple point solutions, while saving staff up to one day per week.

Luke Murphy MP and ICS.AI discuss plans to establish Basingstoke as a national AI hub, driving innovation in public service delivery.

Derby launches enhanced Darcie AI with GPT-4o, multilingual support, and expanded service knowledge for improved citizen engagement.

Hillingdon Council partners with ICS.AI to deliver 24/7 AI support, reducing resident wait times and freeing staff for complex cases.

ICS.AI welcomes Dwayne Johnson as Chief Local Government Officer to spearhead AI transformation across UK local authorities

Discover key insights from the Solace Summit 2024 on AI’s role in transforming local government, improving service delivery & efficiency.

Explore how UK universities can navigate financial challenges and demographic shifts by integrating AI.

Aneeq Star from ICS.AI shares insights on navigating common challenges for successful implementation in local government.

Meeting outcomes for residents and supporting carers within existing resources is a significant challenge for social care. As councils...

In the face of adversity and crisis, the rapid dissemination of accurate information and effective assistance can make a world of...

Explore how Derby City Council & ICS.AI's rapid AI response aided residents during the Storm Babet flood, ensuring safety & support.