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ICS.AI shares insights from GITEX Global 2025 - exploring sovereign AI, global collaboration, and how UK public sector AI leads the world in performance and impact.

ICS.AI extends its proven AI transformation programme to UK universities, offering a £5M savings guarantee amid the £1.4B sector funding shortfall.

ICS.AI and Derby City Council win Highly Commended Award for Government and Public Sector at the 2025 National AI Awards for their comprehensive public sector AI transformation programme.

ICS.AI proudly sponsored Derby City Council’s Here for Derby Awards 2025, celebrating the outstanding achievements of Team Derby and the #TeamDerby Award win for the Digital Development Team and ICS.AI partnership, transforming services through AI innovation.

ICS.AI recognised as One to Watch in the LDC Top 50 Most Ambitious Business Leaders 2025, celebrating innovation and impact in public sector AI.

ICS.AI celebrates growth, innovation, and unity at its Quarterly Company Day - showcasing record performance, AI transformation progress, and new team milestones.

ICS.AI survey finds 77% of UK students rely on free AI tools, with nearly half feeling disadvantaged. Calls grow for universities to bridge the AI gap.

ICS.AI has been recognised by BBN Times as one of the Top 10 UK-Based AI Consulting Firms in 2025, highlighting its leadership in public-sector transformation and innovative use of generative AI.

Derby City Council’s groundbreaking use of AI has captured national headlines, with Councillor Hardyal Dhindsa crediting it for helping avoid bankruptcy. Powered by our AI assistant, Darcie, the council has saved £7.5m while ensuring vital services remain sustainable. This landmark success shows how AI can safeguard the future of local authorities across the UK.

The UK’s public sector is emerging as a global leader in AI innovation. From real-world deployments in councils to international interest in ethical, scalable platforms, the UK's model is setting new standards in public service delivery.

National coverage spotlighted Derby City Council’s AI journey with ICS.AI—pioneering human-in-the-loop tools in adult social care. From ‘Darcie’, the UK’s first generative AI phone assistant, to £7.5m identified savings and 84% fewer transfers, Derby shows how ambition and accountability can transform public services.

South Norfolk and Broadland District Councils have partnered with ICS.AI to launch a 12-month AI pilot, bringing 24/7 phone and web assistants to over 273,000 residents. The initiative aims to cut wait times, boost satisfaction, and support staff by handling routine enquiries more efficiently.