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Derby City Council finalists at the iESE Public Sector Transformation Awards 2026
Derby City Council have been named finalists at the iESE Public Sector Transformation Awards 2026 in the "AI in Public Services" category, for leading the AI revolution in local government.
ICS AI
Feb 102 min read
AI-Curious or AI-Native? Mapping the UK’s AI Journey
A national survey of 2,000 UK employees reveals how AI is already used at work and in public services, where trust still matters most, and why organisations must move from AI pilots to responsible, AI-native operation.
ICS AI
Feb 103 min read
AI: Friend or Foe? Leading with Purpose at Solace East Midlands Symposium
Real-world evidence of how generative AI is delivering measurable benefits for local government - reducing call volumes, improving customer satisfaction, and unlocking significant operational efficiencies at scale.
ICS AI
Feb 93 min read
From local roots to national scale: expanding across 7 public sectors
We've expanded from Local Government to 7 UK public sectors with 319 G-Cloud 15 listings. Discover our SMART AI platform for councils, NHS, education and more.
ICS AI
Jan 302 min read
Award-Winning AI at the Front Door: How Renfrewshire Council Transformed Customer Services
How Renfrewshire Council used AI at the front door to transform customer services, improve satisfaction and deliver award-winning results. Insights from our recent webinar.
ICS AI
Jan 305 min read
Bristol City Council launches Briz: a new 24/7 digital assistant for residents
Bristol City Council is now live with Briz, a new 24/7 digital assistant supporting residents by phone and online, while ensuring urgent and complex enquiries reach human advisors.
ICS AI
Jan 233 min read
BETT 2026 Day One: From AI Hype to Human Impact in Education
Day One at BETT 2026 shows how education is moving beyond AI hype towards ethical, inclusive, human-led use of AI in classrooms and schools.
ICS AI
Jan 213 min read
ICS.AI ends “Pilot Purgatory” with UK’s first guaranteed-savings AI Operating Model
ICS.AI launches the UK’s first AI operating model with guaranteed savings as Derby City Council identifies £12m in benefits from AI transformation.
ICS AI
Jan 212 min read
Derby City Council’s AI Transformation Recognised on ITV — The Blueprint Behind the Results
Derby City Council featured on ITV News for its AI transformation, reporting £12 million in impact through demand management and a human-in-the-loop operating model.
ICS AI
Jan 203 min read
CES 2026: When AI steps out of the screen and into the real world
ICS.AI reflects on CES 2026 and what it revealed about AI moving beyond screens into wearables, robotics, and the physical world - and why organisational readiness matters.
ICS AI
Jan 152 min read
The Future of AI in the Public Sector – And the Question Everyone Asks Next
ICS.AI CEO Martin Neale shares how AI is transforming UK public services, why the UK leads on adoption, and why AI automates tasks - not jobs.
ICS AI
Jan 74 min read
Derby’s AI Innovation Referenced in the House of Lords
Derby City Council’s AI innovation was referenced in the House of Lords, highlighting how local government AI is shaping national debate on ethical, inclusive adoption.
ICS AI
Jan 72 min read
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