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From the Front Row at Microsoft AI Tour London: What Frontier AI Looks Like Right Now
Insights from Microsoft AI Tour London, including Satya Nadella’s frontier company vision, agentic AI, data foundations, sovereignty and what it means for UK public sector organisations scaling AI beyond pilots.
ICS AI
Feb 254 min read
ICS.AI commissions landmark UK dialects study with the University of Sheffield to strengthen ethical, inclusive AI in public services
ICS.AI has commissioned a landmark study with the University of Sheffield to improve how public sector AI understands UK accents and dialects, setting a new standard for ethical, inclusive conversational AI.
ICS AI
Feb 243 min read
Podcast: From AI ambition to £12m in bankable savings - inside the Derby City Council journey
How do you turn AI potential into multi-million bankable savings? That was the central question explored in a recent Tech Market View podcast with CEO's from Derby City Council and ICS.AI.
ICS AI
Feb 233 min read
King’s College London and ICS.AI collaborate to deliver safe, personalised AI in higher education
King’s College London piloted a university-approved AI copilot to support learning, protect academic integrity, and build student confidence.
ICS AI
Feb 193 min read
UK employees want AI at work, but insist humans remain accountable for decisions
New national survey of 2,000 UK employees reveals strong support for AI at work – but clear expectations for human oversight, accountability and readiness. Download the full ICS.AI report.
ICS AI
Feb 123 min read
Derby City Council finalists at the iESE Public Sector Transformation Awards 2026
Derby City Council have been named finalists at the iESE Public Sector Transformation Awards 2026 in the "AI in Public Services" category, for leading the AI revolution in local government.
ICS AI
Feb 102 min read
AI-Curious or AI-Native? Mapping the UK’s AI Journey
A national survey of 2,000 UK employees reveals how AI is already used at work and in public services, where trust still matters most, and why organisations must move from AI pilots to responsible, AI-native operation.
ICS AI
Feb 103 min read
AI: Friend or Foe? Leading with Purpose at Solace East Midlands Symposium
Real-world evidence of how generative AI is delivering measurable benefits for local government - reducing call volumes, improving customer satisfaction, and unlocking significant operational efficiencies at scale.
ICS AI
Feb 93 min read
From local roots to national scale: expanding across 7 public sectors
We've expanded from Local Government to 7 UK public sectors with 319 G-Cloud 15 listings. Discover our SMART AI platform for councils, NHS, education and more.
ICS AI
Jan 302 min read
Award-Winning AI at the Front Door: How Renfrewshire Council Transformed Customer Services
How Renfrewshire Council used AI at the front door to transform customer services, improve satisfaction and deliver award-winning results. Insights from our recent webinar.
ICS AI
Jan 305 min read
Bristol City Council launches Briz: a new 24/7 digital assistant for residents
Bristol City Council is now live with Briz, a new 24/7 digital assistant supporting residents by phone and online, while ensuring urgent and complex enquiries reach human advisors.
ICS AI
Jan 233 min read
BETT 2026 Day One: From AI Hype to Human Impact in Education
Day One at BETT 2026 shows how education is moving beyond AI hype towards ethical, inclusive, human-led use of AI in classrooms and schools.
ICS AI
Jan 213 min read
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