Explore how Derby City Council & ICS.AI's rapid AI response aided residents during the Storm Babet flood, ensuring safety & support.

Derby City Council’s AI-Powered Phone Assistance handles 62,000 calls in 2 months, deflecting 43% away from human advisors.

Listen to our exclusive podcast with Microsoft to discover how Omni Channel can help with Digital channel shift, self-service and...

Trends toward citizen digital self-service and remote working have accelerated dramatically because of COVID-19, creating an opportunity...

We are delighted to announce that our ICS.AI cloud solution portfolio of software and services is available, updated and live on G Cloud...