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Award-Winning AI at the Front Door: How Renfrewshire Council Transformed Customer Services
How Renfrewshire Council used AI at the front door to transform customer services, improve satisfaction and deliver award-winning results. Insights from our recent webinar.
ICS AI
3 days ago5 min read


Bristol City Council launches Briz: a new 24/7 digital assistant for residents
Bristol City Council is now live with Briz, a new 24/7 digital assistant supporting residents by phone and online, while ensuring urgent and complex enquiries reach human advisors.
ICS AI
Jan 233 min read


ICS.AI highlights Scotland as blueprint for next generation AI-powered public services as Renfrewshire wins top council award
ICS.AI highlights Scotland as a blueprint for AI-powered public services after Renfrewshire Council wins top awards following the success of AI assistant Millie.
ICS AI
Dec 16, 20253 min read
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