While 85% of UK councils have adopted AI, most remain stuck in "perpetual pilot mode." Discover how leading public sector organisations are bridging the AI adoption gap by moving from fragmented tools to unified platforms, unlocking up to £5M in annual savings and transforming service delivery at scale.

Explore how Coleg Y Cymoedd and Nottingham Trent University are leveraging ICS.AI’s unified platform to drive student recruitment, enhance services, and transform teaching and learning, with measurable outcomes and transformative ROI.

Derby City Council, in partnership with ICS.AI, has launched the UK’s first public sector generative AI phone assistant. The new voice-powered Darcie supports ten languages, operates 24/7, and is already transforming how residents access council services - reducing switchboard demand, improving accessibility and bridging the AI adoption gap.

Derby launches enhanced Darcie AI with GPT-4o, multilingual support, and expanded service knowledge for improved citizen engagement.

Edit: See the latest progress on Cymoedd here . We are excited to announce our new customer - Coleg y Cymoedd - and the launch of their...

Guidelines for a successful AI assistant launch, marketing and engagement plan to drive resident adoption.