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Check out ICS.AI's exclusive feature in the latest edition of Transform Magazine! - May 2020
Read our latest feature in Transform Magazine (Issue 17 - May 2020) to learn more on how we helped Cheshire West & Chester Council handle a 500% increase in COVID-19 related questions from the public! With the COVID-19 pandemic requiring rapid responses, many local authorities have turned to digital tools to help manage the crisis and meet the demand for information and answers from citizens. The Public COVID-19 Assistant has a priority store of hundreds of Coronavirus voice-
ICS AI
May 20, 20201 min read


Discover ICS.AI's brand new On-Demand Webinars page!
ICS.AI have a wide range of on-demand webinars, designed for all organisations, including public sector and non public sector.
ICS AI
May 7, 20201 min read


What is the Remote Working AI Assistant and how can it help your team with Remote Working?
Join us on Tuesday 5th May at 3PM to discover how the Remote Working Assistant helps with Microsoft Teams mass adoption and much more.
ICS AI
May 1, 20201 min read


Help Employees navigate MS Teams, access information, and remain supported with an AI Assistant!
Remote Working has become the new normal for many of us, with Microsoft Teams at the centre of it. However, in the absence of the appropriate technologies, employees can be left feeling overwhelmed and unsupported when navigating Teams remotely. To help with this, ICS.AI have designed the Remote Working AI Assistant to provide unwavering support to employees, as well as a seamless experience with access to Microsoft Teams, Virtual HR, Virtual IT Support, and COVID-19 related
ICS AI
Apr 22, 20201 min read


ICS.AI chatbot helps Cheshire West & Chester Council handle a 500% increase in COVID-19 questions
ICS.AI are excited to announce that our COVID-19 AI Digital Assistant is now available to help public sector organisations provide employees or the public with detailed national and local COVID-19 information. On 24th March 2020, Cheshire West and Chester council saw a 500% increase in requests to their digital assistant AIDA for information. The new COVID-19 skill has come at the perfect time for the council, as detailed logs from the new assistant have shown the council has
ICS AI
Apr 6, 20202 min read


Check out ICS.AI's latest feature in this month's Digital Bulletin April 2020 issue!
Have you seen our latest feature in this month's Digital Bulletin issue yet? Check out the whole article on pages 22-31 to discover how ICS.AI and Microsoft demonstrated how AI can improve the healthcare provision, whilst attending and presenting at the Microsoft AI Hackathon earlier on in the year. We discuss the importance of AI and how it can be applied in healthcare organisations to power transformation and much more. To read the full article, please click on the link bel
ICS AI
Apr 2, 20201 min read


Transition from Emergency to Sustainable Coronavirus Mitigation with the help of AI
Don't miss our exclusive 1-hour webinar on April 6th 2020 at 15:00-16:00PM. Join us to discover how AI helps the public sector with the Immediate, Short-term, and Long-term consequences of Coronavirus. During the webinar we will demonstrate how our 3 Phase Coronavirus Business Continuity Plan and our new capability of combined AI Assistants together with Microsoft Teams can support a shift to remote online Citizen/Patient/Student self-service. This webinar is suitable for any
ICS AI
Apr 1, 20201 min read


Don't miss ICS.AI's exclusive feature in TechMarketViews Daily Newsletter!
Don't miss our exclusive feature in today's TechMarketView Newsletter (30/03/2020): https://www.techmarketview.com/ukhotviews/archive/2020/03/30/www.ics.ai We discuss the importance of AI and how it can help the public sector with the immediate, short-term, and long-term consequences of Coronavirus. As many of you know already from recent news, COVID-19 has forced many organisations, especially public sector organisations into implementing emergency strategies as short term m
ICS AI
Mar 30, 20201 min read


Join our exclusive 'AI for Local Government Corona Virus Mitigation' Webinar - 26th March, 2020!
Don't miss our exclusive 1-hour webinar on March 26th 2020 at 14:00-15:00PM, to discover how Artificial Intelligence can assist Citizens and Employees during the Corona Virus outbreak. During the 1-hour webinar we will demonstrate how we can help both your Citizens and Employees access a wide range of information and services, including the most up to date and accurate COVID-19 information from local and national sources 24/7. We will also be demonstrating our free COVID-19 a
ICS AI
Mar 19, 20201 min read


Discover how AI can address loneliness and help people access council services more easily
Have you read the latest Microsoft's Industry blog, with ICS.AI featured in it? Read about our latest work with East Sussex County Council and how we are working to make it easier for people to sort out their eligibility for Blue Badges. ICS.AI are working closely with the council to develop an assistant able to help people find the correct information from both the councils website and from the Governments. To read the rest of the Microsoft article, please click on the link:
ICS AI
Mar 9, 20201 min read


ICS.AI are excited to announce that we are working with Health Education England on an AI project!
ICS.AI are excited to announce that we are working with Health Education England (HEE) team on a fascinating Artificial Intelligence project which was announced on GCloud this week. AI has the potential to transform how the NHS serves our needs and its great to be working with a forward thinking department like HEE. #chatbots #AI #healthcare #aiadoption #AITransformation #nhsengland #HEE
ICS AI
Mar 6, 20201 min read


ICS.AI attend and present at the Education Strategy Forum - February 25th & 26th, 2020!
ICS.AI are at the Education Strategy Forum 2020 over the next couple of days and we are looking forward to meeting many new faces! ICS.AI will be presenting our brand new AI Student Experience Platform at 17:40 on 25th February 2020 at the forum. If you are attending the event then please come along to our presentation and chat with the ICS.AI team. If you are unable to attend the forum and you would like further information about our AI Student Experience solutions, then pl
ICS AI
Feb 25, 20201 min read
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