SMART: Appointments AI Assistant
Human Parity Performance: over 90% accuracy
What frustrates people the most about many chatbots on the market is hitting a wall, when the bot doesn't know the answer to their question.
And the most time-consuming aspect of customer service is getting a hold of an expert who can help instead.
With Virtual Appointments you can save both time and frustration by letting our AI-powered technology do all the bookings for you, helping people that interact with your organisation get the answers they need faster. Integration with Microsoft Teams makes it a breeze to work with.
SMART:
APPOINTMENTS AI ASSISTANT
When user needs different type of assistance than the AI Assistant can provide, the Virtual Appointment Assistant will book a meeting with a service professional. Any employee using Office 365 can host meetings.
Virtual Appointments benefits:
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Virtual meetings booking self-service
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Convenient Meetings via Microsoft Teams
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Flexible Meetings via phone, video or in person
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Integrated with Outlook calendar to avoid clashes
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Meetings can be optionally recorded and transcribed
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Meetings can be live captioned in different languages
Integrated with
SMART: APPOINTMENTS AI ASSISTANT
CHATBOT ANSWERS
AI AUGMENTED LIVECHAT
VIRTUAL APPOINTMENT
INTELLIGENT TRIAGE
CHATBOT AUTOMATION
Find the SMART AI Assistants for your sector
Local Government & Housing
Higher Education
Mental Health
Governmental Agencies
Police
