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SMART: Phone 
30 Day Trial Offer

INTRODUCING THE SMART: PHONE TRIAL OFFER​

Our SMART: Phone AI assistants empower users with self-service, resulting in a more​ efficient and tailored customer experience. Local government councils can leverage SMART:​ Phone AI's potential to decrease inbound call volumes by up to 50% and reduce waiting​ times by 30%, effectively addressing challenges and streamlining communication processes.

BENEFITS

  • Risk-free AI exploration​

  • Potential for significant efficiency gains​

  • Enhanced customer service experience​

  • Adequate time for comprehensive evaluation

SMART Phone AI Benefits
Telford and Wrekin Council Logo.png
"A great opportunity to let senior management get a taste of the product and see for themselves the opportunity and benefits it could bring."

Gemma Hancox

Customer Contact Group Manager, Communities, Customer and Commercial Services, Telford and Wrekin Council

SMART Phone AI empowers organisations to manage high call volumes while delivering exceptional services to customers. Our AI-powered self-service system equips customers with access to information and support on over 1,000 council topics and services. By leveraging advanced natural language processing and machine learning algorithms, the system understands and responds to user enquiries in a human-like manner, improving customer satisfaction and increasing the efficiency of your services.

HEAR DIRECTLY FROM DARCIE

Derby City Councils AI Assistant who services the Council’s customer service centre.

Sound Wave

HEAR DIRECTLY FROM ALI

Derby Homes AI Assistant who supports residents contacting the council with housing queries.

Sound Wave

RESOURCES

Products

Browse our Products

To find out more about our range of SMART: Copilot solutions

Case Study

View our Case Studies

Find out how our AI assistants have helped other organisations

Get In Touch

Get in touch to discuss how to transform your organisation with SMART: AI

Contact Us


Blog

Read our Latest Blogs 

Visit our blog page for the latest insights and news

Channels

Provide a 24/7 digital front door, available across all of your contact channels

Explore our Channels


Webinar

Watch our Latest Webinars

Take a look at our recent webinars, or sign up for an upcoming event

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