Workplace AI Assistant
SMARTHUB
Let’s face it. The traditional working model is never coming back.
Neither are the static, monolithic solutions that supported it. Cloud, Hybrid-working and
personalised AI Self-Service are here to stay.
That’s why we’ve created SmartHub, the first AI Workplace Assistant that achieves Human Parity Performance, answering over 90% queries correctly.
SmartHub leverages your existing Microsoft ecosystem and turns your organisation into a self-service, AI-driven, hybrid workplace.
What does SmartHub do?
SmartHub is an AI Workplace Assistant with different pre-trained personalities, capabilities and skills for each use case. With SmartHub, you can begin with a single use case and add more over time.
SmartHub is integrated into your Microsoft ecosystem and uses conversational AI technology to allow your team to self-serve their needs. SmartHub introduces a new patent pending AI UX able to deal with the complex needs of today's workplaces.
Smarthub use cases:
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Virtual IT Support
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Virtual HR Support
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Employee Communication - Intranet Replacement
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Self Service Automation
SMARTHUB: WORKPLACE AI ASSISTANT
SMARTHUB:
IT SUPPORT AI ASSISTANT
If IT is not working, your team isn’t either. With our AI-driven IT Support you can be sure your in-house and remote staff has access to a quick and easy IT assistance at any time and from any place.
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Triage and route Colleagues to right IT assistance 24/7
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Find IT information and answers FAQ’S, Knowledge Base, employee services, etc.
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Self-Service IT process such as password resets via the Bot
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Raise tickets and query Knowledge Base from applications like ServiceNow
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Automatically hand over from the Bot to Webchat support software
SMARTHUB:
HR SUPPORT AI ASSISTANT
Team building in the new hybrid reality is a tough task. With HR Support AI Assistant, you
can support your staff amidst the challenges of remote working.
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Triage and route Colleagues to right HR assistance 24/7
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Find HR information and answers – HR, employee services, etc.
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Self-Serve HR process Complete forms, holiday request, expenses
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Find documents and policies, etc.
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Access HR news and events
SMARTHUB:
EMPLOYEE COMMUNICATIONS AI ASSISTANT
Intranet is rarely exciting but always needed. Sadly, it doesn’t update automatically. With AI-driven Employee Comms, your organisation's entire content is always fresh, up-to-date and easy to find.
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Surface or replace your Intranet with AI-driven content
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Aggregated Corporate Comms and news
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Cognitive Search for organisation content
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Aggregate, display and query data from multiple systems
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Aggregate display and query data from MS Graph
SMARTHUB:
AUTOMATION AI ASSISTANT
A single place for all your Self-Service Automation needs. Quickly and easily create new skills in the Microsoft Power Platform, surface them with your AI Assistant and share them across the organisation.
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Easily create Automation Skills using the MS Power, Forms or 3rd party platforms
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Access the skills in a single Skill Store regardless of where they were created
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Consume skills using voice, Webchat or applications
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Integrated into your everyday actions with the SmartHub AI Workplace Assistant
Find the SMART AI Assistants for your sector
Local Government & Housing
Higher Education
Mental Health
Governmental Agencies
Police
