Meet the world’s first
Human Parity Performance AI
Public-facing AI Assistant
People come to your organisation with hundreds of questions.
You wish you had enough time and resources never to leave them without answers.
Now you won't have to.
Meet the first AI Assistant that achieves Human Parity Performance.
Answering over 90% questions correctly, SmartChat is more than a chatbot. Accessible by chat, LiveChat and phone and integrated with Microsoft, if our AI doesn’t know how to help, it is smart enough to transfer users to an expert or book a suitable appointment.
See how SmartChat can help your organisation engage with users
SMARTCHAT: PUBLIC FACING AI ASSISTANT
SmartChat is designed for external use. It has many Personalities to choose from; depending if you need help with Citizen Advice, Student Admissions or anything else; it comes pre-trained with hundreds of topics relevant to your specific sector.
SmartChat is ready to work for you on day one. Thanks to mesh learning it is constantly improving drawing from its own feedback and other Assistants it’s connected to, and provides you with robust analytics to help your organisation grow.
Explore the first AI Assistant in the world that achieves Human Parity never leaving users without answers.
What is Human Parity Performance?
When we say our AI is as good as humans, we mean it
It took us 5 years of hard work.
For us, Human Parity Performance is more than a sales pitch.
The average first time resolution rate for a human contact center agent is 84.5%. Our AI outperforms this result in all the use cases, hitting 90% and above success rates.
Many chatbots are not effective because they only do one thing.
Our AI Assistants are so successful because they are pre-trained with hundreds of intentions relevant to your needs.
Be a leader in AI.
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