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Transform the way care is delivered with
the Smart
Assisted Living AI technology
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The IOT Smart Assisted Living Platform designed by ICS.AI, can help to transform the way your 'care' is delivered to both the elderly and vulnerable citizens.

With our AI technology we can help your care services to significantly improve by creating an AI led Smart home Services, capable of accessing comprehensive knowledge of individual well-being by combining all sensory, wearable's and activity data to an expanded machine learning capability.


Transform the way ‘care’ is delivered, by creating an experience-centered approach for older adults around ‘assisted living and loneliness’. Create Ambient AI led smart home services, accessing comprehensive knowledge of individual well-being  by combining all  sensory, wearable's and activity data to an expanded machine learning capability. While increasing productivity, efficiency and care workers engagement.

The Assisted Living Spaces - Smart Homes AI technology can help your care services with the following:

  • An early warning system for the elderly and vulnerable adults

  • Wearable and AI camera for fall detection and prediction

  • AI led decision making through always learning services

  • Personalised and proactive assistance for loneliness with care worker in the loop 

  • Home Intelligence and an AI Hub for your modern Assisted living facility or home

  • Intelligent insight connecting all the sensory data across ambient proactive services

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The FLEX AI Assisted Living Assistant heralds the beginning of a new way of engaging and interacting with the elderly and vulnerable adults in their homes. The assistant can significantly transform the way your care services are delivered and is able to streamline your service desk, triage citizens and route them to the correct operators for the right support at the right time.

With the FLEX AI Assistant Living Assistant, we can help your care services improve in the following areas: 

  • Help and support vulnerable citizens 24/7

  • Manage Adults in their own homes

  • Reduce the admin burden on care services

  • Monitor Citizens with real-time actions

  • Create your own Care skills quickly and easily

  • Citizens can surface unlimited care sources, such as
    Age Concern, Alzheimer's Society, Neighborhood Watch and much more, which can all be accessed from any device

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Help Students learn, collaborate and communicate remotely with MS Teams automation skills

Help students engage and collaborate instantly with 
Dr Kellermann's Course Questions QBot

Keep Students Safe and Informed with virtual COVID-19 advice skills

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Recruit and engage with Students using the virtual
Student Assistant

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Use Machine Learning to 
predict student performance for tailored education


With Smart Video and Vision we can help to improve your estate utilisation, security and safety with AI vision.

With our AI technology can help to transform the way your Care Services are delivered, by creating an experience approach for older adults around 'assisted living and loneliness'. 

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Be a leader in digital government.

Keep up to date with the latest stories, events and insights.

Want to learn more about AI for Local Government?

Check out these helpful resources, designed to help your local authority better understand what's involved in effective digital citizen engagement and how to avoid the pitfalls.

White paper on Digital Citizen Engagement using AI Assistants


To help local authorities better understand how to achieve effective digital engagement using AI Assistants and how to avoid some of the pitfalls, we have produced a free white paper on Local  Government Digital Engagement with citizens using AI Assistants.

We can help you discover more about the key benefits of digital citizen engagement, and how it can benefit your council and your citizens. Along with the white paper we have also produced a detailed study on the current use of Citizen AI Assistants in Local Government. 

The FLEX AI 2nd Generation Citizen AI Assistant is unlike any other AI Assistant on the market.


Currently answering over 90% of citizen queries at Southampton City Council, is our 2nd Generation Citizen AI Assistant, trained from a dataset of over 40,000 citizen questions, and is the most sophisticated Citizen AI Assistant in the UK.


If you would like to see SOBOT
(an ICS.AI chatbot) live on Southampton City Councils website, then please click on the button below.

Southampton City Council

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Free On-Demand Local Government Webinars


Discover our wide range of
free and ready to watch on-demand Local Government webinars.


Including, our exclusive on-demand webinar with guest speaker James Marshall, Head of Customer & Communications at SCC, were we discuss the launch of the AI Omni Channel Citizen Engagement Platform and the success of our 2nd Generation  Citizen AI Assistant .The event was very well attended with nearly 25% of all UK councils registering.

If you would like to watch this on-demand webinar along with our other LRG webinars, then please click on the button below.

Whether its requesting a Council Tax application or reporting a pothole, the 2nd Generation Citizen AI Assistant can offer your citizens the best 'on-demand' experience available on the market. With our digital assistant, we can support you citizens with a wide range of services 24/7. 

If you would like to find out more about our 2nd Generation Citizen AI Assistant and how it allows citizens to engage and interact with the council in new ways, then please click on the button below.

FLEX AI 2nd Generation
Citizen AI Assistant Datasheet


Cheshire West and Chester Council

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Another ICS.AI chatbot that is currently live in the Public Sector is AIDA, live at Cheshire West and Chester Council.


AIDA helped the council handle a 500% increase in COVID-19 related questions from the public earlier this year. The assistant came at the perfect time for the council, as detailed logs from the assistant revealed that the council received over 300 different questions related to COVID-19 at that time.​

To see AIDA live on Cheshire West and Chester Councils website, then please click on the button below.

Is your local authority ready to start its AI Transformation journey?

We've helped Local authorities connect with hundreds of thousands of citizens across the UK with our AI technology.

Contact us today and we can help your council understand the many benefits of our AI technology and how it can help both your council and your citizens.

Your AI Transformation is our mission.

Book a demo
















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