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Never leave people without answers

SMART: Appointments AI Assistant

Human Parity Performance: over 90% accuracy

What frustrates people the most about many chatbots on the market is hitting a wall, when the bot doesn't know the answer to their question.

 

And the most time-consuming aspect of customer service is getting a hold of an expert who can help instead.  

With Virtual Appointments you can save both time and frustration by letting our AI-powered technology do all the bookings for you, helping people that interact with your organisation get the answers they need faster. Integration with Microsoft Teams makes it a breeze to work with.

SMART:
APPOINTMENTS AI ASSISTANT

When user needs different type of assistance than the AI Assistant can provide, the Virtual Appointment Assistant will book a meeting with a service professional. Any employee using Office 365 can host meetings.

    
Virtual Appointments benefits:

 

  • Virtual meetings booking self-service 

  • Convenient Meetings via Microsoft Teams

  • Flexible Meetings via phone, video or in person

  • Integrated with Outlook calendar to avoid clashes 

  • Meetings can be optionally recorded and transcribed

  • Meetings can be live captioned in different languages

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Integrated with

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SMART: APPOINTMENTS AI ASSISTANT

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CHATBOT ANSWERS

AI AUGMENTED LIVECHAT

VIRTUAL APPOINTMENT

INTELLIGENT TRIAGE

CHATBOT AUTOMATION

On the Computer

Find the SMART AI Assistants for your sector

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Local Government & Housing
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Higher Education
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Mental Health
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Governmental Agencies
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Police
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Private Sector