YOUR AI TRANSFORMATION IS OUR MISSION.
Coronavirus has turned the public swiftly into digital Omni Channel users.
Before the pandemic, people bought in shops, met in person, and worked in offices. Now they buy online, Zoom their relatives, and work from home. This will be one of the lasting legacies of coronavirus and trigger a permanent societal shift towards omni channel engagement.
To help with this, ICS.AI have designed a number of products designed specifically to help public sector organisations transition succesfully to Omni Channel Engagement.
With our Omni Channel AI technology, we allow your customers and employees to engage with your organisation in new ways. Our Omni Channel Engagement Platform technology intelligently combines the best of both human and chatbot capabilities to provide 360 user engagement across Web, Chatbot, Webchat, Phone, Video and Email channels.
With Omni Channel Engagement we can transform your organisation in a self-learning, proactive, and highly agile entity. We can help to increase both your citizens and employee engagement and satisfaction rates, as well answering their questions 24 hours a day.
ICS.AI are the UK’s first Microsoft AI Inner Circle Partner and we have combined and integrated the critical elements required for an effective AI Transformation journey.
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We've helped Public Sector organisations across the UK
connect with hundreds of thousands of customers
Whether its booking a virtual planning permission appointment, joining a live drop-in video call with an assisted living professional, or helping citizens access 24/7 on-demand support, our customers trust us to help to deliver a great experience for their citizens – no matter the time, place or device.
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AI TRANSFORMATION EXPLAINED
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Artificial Intelligence can reduce Digital Transformation time and cost by up to 50%
Each organisations transformation journey will be different, and our mission is to help your organisation understand, build and execute your AI Transformation. Our AI Transformation technology helps organisations to deploy AI strategically rather than as silos of innovation.
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