REMOTE WORKING DESIGNED FOR EMPLOYEES
WITH THE SUPPORT OF AI

REMOTE WORKING AI ASSISTANT

SUPPORT YOUR REMOTE WORKERS 24/7

Virtual IT Support Skills

KEEP YOUR TEAM SAFE AND INFORMED

COVID-19 Employee
Advice Skills

GET THE MOST FROM MICROSOFT TEAMS

Microsoft Teams Adoption & Automation Skills

LOOK AFTER THE WELL-BEING OF YOUR TEAM

Virtual HR Support Assistance Skills

FOUR SETS OF SKILLS IN ONE AI ASSISTANT, DESIGNED TO SUPPORT YOUR EMPLOYEES THROUGHOUT YOUR ORGANISATIONS COVID-19 JOURNEY

REMOTE WORKER AI ASSISTANT  - PHASE AND TIMING

MITIGATION CAPABILITIES

REMOTE WORKER AI ASSISTANT

Keep your Team Safe and Informed 
The Virtual COVID-19 Advice Skill:

We recognize that during this period of change, many employees will be left questioning how the pandemic will affect them whilst working remotely. Which is why we have designed the COVID-19 AI skill, designed to help keep your team safe and informed whilst working remotely. Built to enable employees to access trusted local and national COVID-19 information 24/7.

With the support of the COVID-19 Skill, employees are able to access up to date national and local COVID-19 knowledge sources, like WHO or GOV.UK easily whilst working remotely

We ensure employees have easy access to COVID-19 related information and non COVID-19 related information from your organisations website via the AI Assistant

We deliver instant and comprehensive information about the pandemic and how it relates to the company 24/7

We provide employees with specific answers to COVID-19 related questions and help to resolve queries or issues

Get the most from Microsoft Teams 
The Virtual Microsoft Teams Adoption & Automation Skill:

With the support and guidance from the Microsoft Teams Adoption & Automation Skill your organisation will have the capability to roll out Microsoft Teams rapidly to support Remote Working, whilst avoiding the need to train all users.

Enable employees to self-serve both IT Support and the creation of compliant Teams, Sites and Groups through natural language

Allow remote workers to communicate effectively by using video conferencing on Microsoft Teams

Provide users with the ability to quickly create their own local store of organisational specific content and templates, which can then be used by the Bot automatically

Allow untrained users to query a store of 1.5M Office 365 help articles 24/7, simply using natural language

Support your Remote Workers
with IT Support 
The Virtual IT Support Skill:

During this period of change, it can often be confusing and overwhelming. Which is why we have designed the Virtual IT Support skill to ensure that all employees feel supported 24/7 whilst working remotely. We support your employees in self-serving their needs and streamlining their operations all through using the single AI Assistant.

Access IT Support information such as FAQ's, Knowledge bases, Employee services and
much more 

Enable employees to self-serve IT processes such as password resets or viewing an existing support IT ticket

Raise support tickets and query knowledge bases from applications like ServiceNow

Surface multiple vendour knowledge bases via the FLEX AI OneStopBot

Look after your Teams Well-being with HR Assistance
The Virtual HR Assistance Skill:

We know your Teams Well-being is one of your main priorities. Which is why we believe that this AI skill is vital for every organisation to have. We have designed this AI skill to keep your Teams supported and connected during this difficult time. Supporting employees in self-serving their HR needs and streamlining their operations. 

We provide an easy way for employees to find answers to their HR queries quickly all through using the easy to use AI Assistant

Enable easy employee access to HR Support, to help monitor
Team Well-being whilst working remotely

Provide instant access to complete forms, holiday requests, expense and much more, all through the single assistant

Streamline HR Service desks - triage, routing and handover

MOVE FROM EMERGENCY TO SUSTAINABLE CORONAVIRUS MITIGATION WITH THE HELP OF AI
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@ICS_AI_Ltd

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ICS AI LTD

@icssolutions

FACEBOOK

@ICS.AI.LTD

INSTAGRAM

@_ICS.AI

 

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